Senior Coordinator, Talent Acquisition - Operations

Universal Orlando•Orlando, FL

About The Position

The Senior Coordinator, Talent Acquisition supports the effective operation of staffing lobby, onboarding processes, and application review. The role also performs routine and non-routine office management duties and administrative support for the department. It greets visitors and responds to inquiries to assist guests and candidates. The position serves as a first point of contact for visitors to the HR building, provides information and direction to candidates, guests, and Team Members, and supports departmental scheduling, communications, records, reporting, and onboarding activities. The role may occasionally travel to off-site job fairs and hiring events, using a personal or company vehicle.

Requirements

High school degree or GED.
At least 1 year of administrative support and/or HR experience in a fast-paced environment.
Administrative and computer experience in a Windows environment, or an equivalent combination of education and experience.
Ability to perform each essential duty satisfactorily, with reasonable accommodation available for individuals with disabilities.
Consistent attendance.

Nice To Haves

Bachelor's degree in Business Administration, Human Resources, or Communications.

Responsibilities

Serve as first-line support and guest service for visitors to the HR building, gathering information and directing candidates, guests, and Team Members appropriately.
Provide departmental administrative support, including rescheduling orientations, screening and routing incoming calls, uploading daily appointments, and maintaining department files.
Monitor and respond to phone inquiries and email communications for the main external Jobs inbox, routing or escalating matters as appropriate.
Administer applicant skill assessments and maintain employee records as appropriate.
Review online applications to identify viable candidates.
Assist with scheduling appointments, creating and editing job requisitions, answering scheduling questions for multiple departments, and supporting the casting department's new-hire processing calls.
Support onboarding processes and assist applicants and new hires with questions and concerns.
Monitor and maintain the onboarding inbox and phone inquiries.
Prepare and distribute daily, weekly, and monthly onboarding and department reports; update and compile departmental metrics data.
Follow established Environmental, Health & Safety policies, procedures, training, and Team Member involvement activities.
Perform other duties as assigned.
Occasionally travel to off-site job fairs and hiring events, potentially using a personal or company vehicle.