Talent Acquisition Operations Coordinator

Druva•Santa Clara, CA

About The Position

The Talent Acquisition Operations Coordinator plays a candidate-facing role in driving operational excellence across recruiting processes and delivering an exceptional candidate experience. Acting as a brand ambassador for Druva, this position coordinates interviews, manages direct candidate interactions, and supports a high-touch experience from initial contact through offer. The role also helps optimize talent acquisition systems, processes, and reporting. The successful candidate is highly organized, communicates effectively, enjoys improving processes and collaborating with others, and thrives in a fast-paced environment. The position works closely with recruiters, sourcers, hiring managers, interviewers, and other HR functions.

Requirements

At least 2 years of experience in talent acquisition, recruiting operations, or a candidate-facing HR role focused on candidate experience, systems, and process management.
Knowledge of recruitment workflows, ATS administration, and recruiting metrics.
Strong organizational, problem-solving, and project management skills, with attention to detail.
Strong written and verbal communication skills, including stakeholder collaboration and candidate engagement.
A proactive approach, ownership, follow-through, and the ability to prioritize and multitask in a fast-paced environment.
Ability to use AI to improve operational efficiency, applying critical thinking and sound judgment to ensure quality, accuracy, and strategic alignment.

Nice To Haves

Bachelor’s degree in Human Resources, Business Administration, or a related field.
Proficiency with Google Workspace and ATS platforms; Greenhouse is preferred.
Experience coordinating high-priority roles, supporting onsite interview programs, or collaborating with external agencies.

Responsibilities

Coordinate and schedule interviews among candidates, recruiters, and hiring managers.
Serve as the main point of contact for onsite interviews, managing logistics, preparing interviewers, and supporting a positive candidate experience.
Promote a personal candidate experience through timely follow-ups, warm interactions, and clear communication throughout the interview lifecycle.
Manage job postings across the company website, job boards, and social media.
Manage candidate records in the Applicant Tracking System (ATS).
Assist with pre-employment screenings, background checks, and reference verifications.
Assist with preparing offer letters and onboarding materials.
Track and report hiring metrics, including time-to-fill and candidate conversion rates.
Support talent operations processes and efforts to improve team efficiency and scalability.
Assist with cross-functional initiatives, including onboarding support and collaboration with other HR functions.
Track candidate experience metrics, create reports, and support data-driven recruiting decisions.
Support employer and talent branding initiatives across social channels and recruiting campaigns.