Talent Operations Senior Coordinator

CrossCountry Consulting•McLean, VA

1d•$72,000 - $85,000•Hybrid

About The Position

CrossCountry Consulting is hiring a Talent Operations Senior Coordinator to support Talent Acquisition operations and initiatives. In partnership with the VP of Talent, this role manages teamwide projects and workstreams, administers recruiting systems, develops analytics and reporting, and leads operational improvements. The position also owns the recruiting and operational execution of a bespoke, referral-based summer internship program and supports interview scheduling for complex or high-priority searches. The role leads adoption of LLMs and AI tools across Talent Acquisition to improve recruiting workflows. The position requires at least three days per week on-site at the McLean, Virginia office. For applicants located in Virginia, the estimated compensation range is $72,000–$85,000 per year, plus an annual bonus and additional benefits.

Requirements

Bachelor’s degree or equivalent relevant professional experience.
At least 4 years of relevant experience in recruitment operations, talent acquisition operations, project management, business operations, or a related field.
Experience managing projects or cross-functional initiatives, including tracking milestones, coordinating stakeholders, and communicating progress.
Demonstrated ability to work with data, build reports, analyze trends, and maintain accurate records.
Advanced proficiency in Microsoft Excel and ability to work with complex datasets, maintain data accuracy, and develop meaningful reports.
Strong project management skills and ability to manage multiple priorities, coordinate stakeholders, and drive initiatives to completion.
Analytical, process-oriented mindset, with an interest in improving workflows, leveraging technology, and turning data into actionable insights.
Strong organizational skills, attention to detail, and ability to work independently and collaboratively.
Excellent communication and collaboration skills, including the ability to partner with Talent Acquisition team members, leadership, and cross-functional stakeholders across Operations.
Ability to be on-site at the McLean, Virginia office at least 3 days per week.

Nice To Haves

Experience administering an applicant tracking system (ATS).

Responsibilities

Partner with the VP of Talent to manage teamwide initiatives, track workstreams and deliverables, and lead projects involving process improvement, training, leadership reporting, and quarterly business reviews.
Administer Lever and LinkedIn Recruiter, including system configuration, user support, data integrity, and best practices.
Maintain Smartsheet workspaces, create reports, and identify opportunities to optimize systems and streamline workflows.
Develop and maintain recruiting dashboards, recurring reports, and ad hoc analyses on hiring activity, team production, and recruiting performance.
Translate recruiting data into actionable insights for leadership, identify trends, and highlight opportunities for improvement.
Own recruiting and operational execution of a bespoke, referral-based summer internship program, including hiring coordination, onboarding, curriculum development, coach assignments, and program evaluation.
Lead adoption and effective use of LLMs and AI tools across Talent Acquisition, manage team tools, identify recruiting workflow applications, and drive implementation of use cases.
Document workflows, evaluate existing processes, and lead or support scalable operational improvements across Talent Acquisition.
Provide targeted scheduling and logistical support for complex or high-priority searches to ensure a seamless candidate experience.