Talent Operations Coordinator

Boys & Girls Clubs of Southeastern North Carolina•Wilmington, NC

1d•$15 - $18

About The Position

The Talent Operations Specialist provides operational, administrative, and tactical execution support for organization-wide training programs, employee onboarding workflows, and safety compliance tracking at the Boys & Girls Clubs of Southeastern North Carolina (BGCSENC). Reporting directly to the Chief People Officer, the position serves as the primary administrator for training tracking, coordinates training event logistics, and supports the Director of Learning in executing the talent development roadmap. The role is part-time, non-exempt, for 20–25 hours per week, with location listed as TBD. BGCSENC is a youth development organization serving children and teens at Club sites across Southeastern North Carolina. It provides safe, inclusive, and enriching environments that promote academic success, healthy lifestyles, good character and citizenship, and workforce readiness. The position coordinates monthly orientations and staff development workshops; administers onboarding training rosters and milestones; responds to staff questions about training; maintains training data in BambooHR and SLU; tracks required safety and compliance certifications; prepares reports; maintains learning materials; coordinates vendors and trainers; and provides administrative support for training audits and technical assistance visits. It also supports staff events, recognition initiatives, talent surveys, process improvements, and assigned projects.

Requirements

At least 2 years of progressive administrative experience in HR operations, training coordination, or learning development administration.
Hands-on experience managing employee training records in HRIS/LMS platforms such as BambooHR and SLU.
Strong attention to detail and demonstrated ability to track mandatory compliance certifications and manage multi-step logistics.
Excellent written and verbal communication skills and a customer-service-oriented approach to supporting staff inquiries.

Nice To Haves

Associate or bachelor's degree in Human Resources, Business Administration, Education, or a related field.
Active CPR/First Aid certification or instructor status.
Familiarity with youth development organizations, the Boys & Girls Club movement, or community-based nonprofits.

Responsibilities

Coordinate venue booking, materials, technology setup, and scheduling for monthly employee orientations and staff development workshops.
Set up new-hire training rosters, distribute introductory learning materials, and track completion of initial onboarding milestones.
Respond to staff inquiries about course registration, schedule updates, and training access.
Maintain and audit training records in BambooHR and SLU, ensuring accurate and timely completion tracking.
Track CPR/First Aid, child safety, and mandatory compliance certifications, and issue renewal notices to staff and unit leadership.
Generate monthly compliance reports and training participation metrics for leadership review.
Prepare, organize, and distribute physical and digital training modules, workbooks, and job aids.
Coordinate schedules and logistics for external facilitators, safety instructors, and vendor-led workshops.
Provide administrative assistance during site-level training audits and technical assistance visits as directed.
Assist the HR team with organization-wide staff events, recognition initiatives, and talent surveys.
Recommend process improvements for onboarding, learning management workflows, and compliance recordkeeping.
Perform other duties and administrative projects as assigned by the Director of Learning & Talent Development.