Talent Development Specialist

Equus•Kenosha, WI

10d

About The Position

The Talent Development Specialist builds professional one-on-one working relationships with clients to address barriers to obtaining and retaining employment. The role provides assessments, individualized support, case management, follow-up, referrals, and coordination of services. It also maintains accurate participant records and ensures required eligibility, participation, contact, activity, and post-placement documentation is completed. The position manages job-preparation workshop offerings at the Centers, ensuring the curriculum is business-driven and well presented, participation is satisfactory, next steps are clear, and participants produce tangible outcomes. The specialist works with the business services team to understand available jobs and their qualifications, and to identify workshops and training that prepare jobseekers for those positions. The role also participates in training and professional development, works with leadership on operational challenges and process improvements, and provides operational and compliance support as needed. Other reasonably related tasks may be assigned.

Requirements

Two years of experience in career advisement and development, workshop facilitation, workforce curriculum development, public speaking, and content development.
Working knowledge of MS Office and Google Docs.
Ability to maintain flexibility as contract or contractor needs require.
Ability to prioritize tasks and document visits and contacts.
Demonstrated telephone, computer, written communication, and verbal communication skills.
Strong leadership skills and demonstrated ability to thrive with multiple stakeholders, frequent change, and diverse objectives.
Professional understanding of a broad range of occupations and career paths.
Customer service experience.
Bachelor’s degree from an accredited college or university in education, social services, healthcare, and/or communications.

Nice To Haves

Knowledge of career paths and occupations in the healthcare field.

Responsibilities

Build professional one-on-one relationships with clients to help eliminate barriers to obtaining and retaining employment through assessment, individualized attention, and coordination.
Provide consistent and comprehensive case management and follow-up.
Complete and obtain appropriate documentation, including eligibility, participation, client contact, activity, and post-placement records.
Maintain an organized client database and detailed documentation of all client contacts.
Ensure participants follow planned activities outlined in the funding-agency contract.
Assess participants’ work-related needs and refer them to appropriate community or social service agencies when needed.
Create solutions to participant attendance problems.
Manage the Centers’ job-preparation workshops to ensure business-driven curriculum, high-quality presentation, satisfactory participation, clear next steps, and tangible outputs.
Collaborate with the business services team to identify available jobs, required qualifications, and suitable workshops and training for jobseekers.
Participate in training, capacity-building, and professional-development activities.
Work with leadership to identify operational challenges and design and implement process improvements.
Provide operational support and coverage as needed, including support for compliance-driven standards.
Perform other tasks and duties reasonably related to the role.