Talent Development Specialist

Equus•Kenosha, WI

About The Position

The Talent Development Specialist builds professional one-on-one relationships with clients to help address barriers to obtaining and retaining employment. The role provides assessment, individualized support, case management, referrals, and follow-up while maintaining complete and organized participant records and ensuring participants follow planned activities. The specialist manages job-preparation workshops at the Centers, ensuring the curriculum is business-driven and well-presented, participants receive clear next steps, and workshops produce tangible outcomes. The role collaborates with the business services team to understand available jobs and qualifications and to align workshops and training with jobseeker needs. It also supports compliance, operations, process improvement, training, capacity building, and professional development, with additional related duties as assigned.

Requirements

Ability to maintain flexibility as contract or contractor needs require.
Working knowledge of MS Office and Google Docs.
Two years of experience in career advisement and development, workshop facilitation, workforce curriculum development, public speaking, and content development.
Ability to prioritize tasks and document visits and contacts.
Demonstrated telephone, computer, written, and verbal communication skills.
Strong leadership skills and demonstrated ability to work effectively amid multiple stakeholders, frequent change, and diverse objectives.
Professional understanding of a wide range of occupations and career paths, ideally including healthcare.
Bachelor's degree from an accredited college or university in education, social services, healthcare, and/or communications.
Customer service experience.

Nice To Haves

Professional understanding of occupations and career paths, ideally including those in the healthcare field.

Responsibilities

Build professional one-on-one working relationships with clients to help eliminate barriers to obtaining and retaining employment through assessment, individualized attention, and coordination.
Provide consistent and comprehensive case management and follow-up.
Ensure required documentation is completed and received, including eligibility and participation documentation.
Maintain an organized client database and detailed records of all client contacts.
Ensure participants follow through with planned activities outlined in contracts with funding agencies.
Assess participants' work-related needs and refer them to appropriate community or social service agencies when needed.
Document participant contacts and activities in case notes and make required post-placement contacts under applicable contracts.
Develop solutions to participant attendance problems.
Manage Center job-preparation workshops to ensure business-driven curriculum, high-quality presentation, satisfactory participation, clear next steps, and tangible outputs.
Collaborate with the business services team to identify available jobs and qualifications and determine which workshops and training can prepare jobseekers for those positions.
Participate in training, capacity-building, and professional-development activities.
Work with leadership to identify operational challenges and design and implement process improvements.
Provide operational support and coverage as needed.
Support operations in meeting compliance-driven standards.
Perform other tasks and duties reasonably related to the role.