On-Site Talent Acquisition Specialist

Afni•Tucson, AZ
•Onsite

About The Position

Afni Talent Acquisition Specialists assist assigned internal business partners in filling staffing needs by understanding the staffing requirements of their business area and identifying, interviewing, and hiring qualified candidates. They work closely with Sourcing and Onboarding Specialists to create a positive candidate experience that reflects Afni and its employer brand. Success is measured by meeting hiring targets, time-to-fill commitments, and 14-day retention goals. This position is on-site at Afni’s Tucson, Arizona contact center. The role supports candidate selection and experience, including interviewing candidates, making hiring decisions, following up with applicants, supporting multi-site recruitment, improving recruitment processes, and ensuring compliance with company policies and applicable federal and state guidelines. It also assists with new-hire onboarding, including Day 1 welcomes, coordination with Training, Operations, Human Resources, and IT, background-process support, I-9 completion, requisition management, and updating hiring records and reports.

Requirements

  • 3 to 5 years of recruiting experience in a fast-paced environment, or equivalent experience.
  • Experience and proficiency with web-based software applications and applicant tracking systems.
  • Strong written and oral communication skills.

Nice To Haves

  • Bachelor’s degree in Business Administration.
  • Call center recruitment experience.

Responsibilities

  • Work with Sourcing Specialists to maintain a sufficient candidate pool and evaluate candidate experience, skills, goals, and competencies.
  • Meet hiring targets, time-to-fill commitments, and 14-day retention goals.
  • Interview candidates using a sales-oriented approach that builds enthusiasm about joining Afni.
  • Make hiring decisions based on interview results and candidate qualifications.
  • Follow up with candidates to support a positive hiring experience.
  • Support multi-site recruitment remotely and in person in coordination with the Talent Acquisition Team and candidates.
  • Support Talent Acquisition program development and recommend improvements to recruitment processes and tools.
  • Provide support during onboarding.
  • Create action plans when hiring progress is insufficient and communicate mitigation plans to Talent Acquisition leadership and business partners.
  • Ensure recruitment processes comply with Afni policies and federal and state guidelines; document and maintain records.
  • Welcome new employees during initial Day 1 onboarding, escort them to the training room, introduce them to Afni leadership and their trainer, and answer questions.
  • Work with Training, Operations, and Human Resources to develop a standard onboarding procedure and evaluate the new-hire onboarding experience.
  • Provide Background Specialists with general support for background processes, including background checks and drug testing.
  • Coordinate with Training, HR, and the IT Helpdesk as needed to support new hires’ transition to Day 1 of training.
  • Facilitate accurate completion and timely submission of USCIS I-9 forms.
  • Manage requisitions, including terminating employees who did not start, completing final status changes, and sending sign-in sheets to business partners.
  • Update new-hire reports and trackers as needed.

Benefits

  • Competitive pay and performance-based incentives
  • Comprehensive medical, dental, vision, life, and disability benefits
  • 401(k) with company match
  • Paid time off and holiday benefits
  • Training, coaching, and career development opportunities
  • Internal advancement and growth opportunities
  • A supportive, inclusive, and collaborative culture
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