EverCommerce - Talent Acquisition Operations Manager (US-Remote)

EverCommerce

3d • $130,000 - $150,000 • Remote

About The Position

EverCommerce is seeking a detail-oriented, results-driven Talent Acquisition Operations Manager to streamline recruitment processes and provide a seamless experience for candidates throughout the hiring journey. The role manages and improves the recruiting systems, workflows, tools, vendor relationships, reporting, and operating processes that support the Talent Acquisition organization. It also provides day-to-day leadership for two direct reports: a Talent Acquisition Coordinator and a Talent Acquisition Sourcer.

The manager partners with the TA Director and other teams to operationalize hiring plans, manage headcount planning, and align operational capacity with business needs. The role supports candidate experience, employer branding, recruitment marketing, training and enablement, and compliance with employment laws and regulations. The position may be based anywhere in the United States and can be performed in-office, remotely, or hybrid where available. Travel to the Denver corporate headquarters or other North American offices may be required.

Requirements

• At least 8 years of experience in human resources, talent acquisition, or a related field.
• People leadership experience, including managing, coaching, or developing direct reports.
• Strong understanding of Talent Acquisition best practices and a commitment to continuous improvement.
• Proficiency with Applicant Tracking Systems and other HR technologies.
• Excellent organizational and time-management skills, including the ability to prioritize and manage multiple tasks.
• Strong analytical and problem-solving abilities, with attention to detail and accuracy.
• Exceptional written and verbal communication skills.
• Collaborative approach and ability to thrive in a fast-paced environment.
• Experience with Talent Acquisition metrics and reporting tools.
• Knowledge of employment law and compliance regulations.
• Deep exposure to enterprise workforce planning.
• Experience implementing technology or operating-model changes to improve efficiency.
• Bias toward action and ability to iterate toward an end state.
• Ability to bring structure to ambiguity and drive predictable, repeatable outcomes.
• Must be eligible to work in the United States without sponsorship.

Nice To Haves

• Experience with Workday.
• Experience in a high-growth SaaS company.

Responsibilities

• Manage and maintain the Applicant Tracking System (ATS), ensuring optimal functionality and data integrity.
• Streamline workflows and implement processes that improve the Talent Acquisition process for TA Partners and candidates.
• Define and help implement processes and tools for end-to-end recruiting operations, candidate experience, data integrity, automation, and scalability.
• Identify and resolve issues related to talent acquisition systems and tools.
• Manage and optimize talent acquisition vendor relationships and measure their return on investment.
• Lead, coach, and develop the Talent Acquisition Coordinator and Talent Acquisition Sourcer.
• Provide guidance, prioritization, and performance support across recruiting coordination, sourcing, operational workflows, and candidate experience initiatives.
• Partner with the TA Director to align team capacity, priorities, and operational support with hiring goals and business needs.
• Generate reports and analyze Talent Acquisition data, identify trends, develop success metrics, track progress against headcount plans, and inform talent acquisition decisions.
• Partner with the TA Director to operationalize headcount release and hiring delivery.
• Work with Finance, People Partners, and Strategy & Ops to systematize and scale headcount management and provide accurate forecasts and views on headcount and location planning.
• Partner with TA Partners to support a positive candidate experience.
• Collaborate with Marketing and HR to enhance employer branding.
• Support recruitment campaigns, job advertisements, and career site enhancements; optimize job postings for SEO and employer-brand alignment.
• Design and deliver training for Talent Acquisition Partners and hiring managers on hiring practices, tools, and systems.
• Maintain a knowledge base of Talent Acquisition resources, playbooks, and guides.
• Keep the team updated on recruitment trends, compliance updates, and industry best practices.
• Assist with adherence to applicable employment laws and regulations.

Benefits

• Flexibility to work in-office, remotely, or hybrid within the country of employment.
• Continued investment in professional development.
• Health and wellness benefits available from day one, including an annual wellness stipend.
• 401(k) with up to a 4% match and immediate vesting.
• Flexible and generous flexible time off (FTO).
• Employee Stock Purchase Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed