Manager, Talent Acquisition Operations

Apptronik•Austin, TX

About The Position

Apptronik is a human-centered robotics company developing AI-powered robots, including its flagship humanoid robot, Apollo. The Manager, Talent Acquisition Operations will drive operational excellence, recruiting systems infrastructure, and actionable analytics to support the company’s rapid growth. This hands-on builder and leader owns the day-to-day recruiting systems cadence, scheduling logistics at scale, Greenhouse ATS architecture, service level agreements (SLAs), and data integrity standards. The role ensures the recruiting engine runs smoothly, improves candidate and hiring manager experiences, and leads and develops a high-performing talent coordination team. The role oversees recruiting operations, programs, and reporting. It leads coordination workflows and team development; designs recruiting programs, events, feedback mechanisms, and training; and builds recruiting dashboards while administering and optimizing recruiting systems. The position also establishes scalable procedures, sound data governance, and reliable reporting to support recruiting execution and leadership decisions.

Requirements

Proven experience managing talent acquisition operations, including scheduling logistics, SLA compliance, and coordination workflows.
Hands-on experience establishing processes, reporting structures, and system configurations from scratch in a high-growth environment.
Experience building and running recruiting programs or events, such as university programs, hiring events, or employer-branding initiatives.
Experience designing and implementing candidate and hiring manager surveys, tracking NPS, and using feedback to improve recruiting processes.
Expertise in Greenhouse ATS administration, data structure management, data governance, and third-party recruiting tool integrations.
Experience with centralized internal knowledge bases, intranets, or wikis, such as Confluence or shared drives.
Strong project management skills and experience implementing scalable operational processes across a talent function.
Strong analytical and communication skills, including translating talent analytics and SLA performance into clear leadership narratives.
Experience mentoring, developing, and managing talent coordinators.
Bachelor’s degree or equivalent in Human Resources, Business Administration, or a related field.
At least 6 years of talent acquisition experience, with a dedicated focus on TA operations, recruiting system administration, data integrity, and analytics.
At least 2 years of direct people-management experience, preferably in recruiting or talent operations.
Experience implementing and integrating programs, processes, or tools within a recruiting function while managing continuous change in a high-growth environment.

Responsibilities

Lead day-to-day talent coordination operations, scaling scheduling workflows and ensuring SLA compliance across recruiting.
Establish, document, and maintain SOPs, SLAs, and team workflows in the internal knowledge base.
Lead, coach, and develop the talent coordination team; set performance standards, manage team capacity, and foster a collaborative team culture.
Design, launch, and manage recruiting programs and events, including university programs, hiring events, and employer-branding initiatives.
Develop and manage candidate and hiring manager feedback surveys and NPS mechanisms, using feedback to improve the hiring experience.
Build and scale recruiting training for hiring managers, interviewers, and interview panels, including interviewer onboarding and structured interview training.
Maintain a centralized repository of enablement and training content and keep it current as processes and tools evolve.
Build and maintain TA metrics reporting and dashboards for time-to-hire, pipeline health, sourcing channel efficiency, candidate and hiring manager NPS, SLA adherence, and executive KPIs.
Administer and optimize the recruiting technology stack, including Greenhouse ATS structure, integrations, and operational workflows.
Establish data governance and integrity standards across recruiting systems to support accurate insights and compliance.