Talent Acquisition Operations Manager

Nscale•Seattle, WA

7d•$110,000 - $200,000

About The Position

The Talent Acquisition Operations Manager for the Americas region owns and evolves the operational backbone of Nscale’s regional Talent Acquisition function. Reporting to the Director of Global Talent Acquisition Operations, this role drives operational excellence in a fast-scaling environment by leading a coordination team, advancing tooling and systems compliance, and building processes to support hiring at scale. The role partners with regional and global leaders, works across operational workstreams, and combines strategic thinking with close attention to detail. The manager leads and develops Recruitment Coordinators, oversees scalable interview scheduling and candidate-engagement workflows, and builds capacity to support regional hiring growth. The role also leads local implementation of global initiatives, serves as the regional subject-matter expert for TA operations, and improves systems, tool adoption, process compliance, reporting, and candidate experience. It works with People, Finance, Legal, and senior TA stakeholders, and supports the implementation of AI capabilities and employer-brand initiatives. The position calls for an experienced talent operations professional who is comfortable working across multiple Americas markets and in complex, high-growth environments. The stated base salary range is $110,000–$200,000 USD. The role may also be eligible for bonus, equity, and/or commission programs. Nscale may offer medical, dental, and vision coverage, flexible paid time off, parental leave, and retirement plan participation.

Requirements

At least 8 years of talent acquisition experience, including at least 4 years in a dedicated Talent Operations or TA Enablement role.
Proven experience leading and developing a coordination or operations team.
Demonstrated track record of driving adoption of TA tools and managing change to improve process compliance.
Hands-on experience with Greenhouse, GoodTime, and AI sourcing tools.
Strong understanding of the full recruitment lifecycle and how operations support hiring outcomes.
Experience designing and improving processes, workflows, and KPI frameworks at scale.
Comfort working across multiple Americas markets, with an understanding of regional compliance considerations.
Data literacy, including experience building TA dashboards and using insights to influence decisions.
Excellent stakeholder-management and communication skills, with the ability to influence at all levels.
Highly organized and detail-oriented, and able to remain calm under pressure in a fast-moving environment.

Nice To Haves

Passion for digital innovation and applying AI to drive operational excellence.

Responsibilities

Manage and develop a team of Recruitment Coordinators by setting expectations, coaching regularly, and supporting career growth.
Design and maintain scalable workflows for interview scheduling and candidate engagement.
Build capacity and resilience in the coordination function to support rapid hiring growth across the Americas.
Lead local initiatives across Systems and Process, Training and Enablement, Data, and Candidate Experience.
Partner with the Americas TA Leader and senior TA leadership to align operational capabilities with hiring strategy.
Lead local implementation of global initiatives and standardize processes across teams and geographies as the local TA operations subject-matter expert.
Review opportunities to improve the ATS and other tools, and work with the TA Operations COE to implement measurable regional enhancements.
Own tool adoption and ensure TA tools deliver value and meet end-user needs.
Align with the AI strategy to support the development and rollout of agentic capabilities across TA.
Troubleshoot technical tool issues, including integrations, and work with global counterparts on long-term stabilization.
Monitor emerging TA technology and make evidence-based recommendations about tooling investments.
Map, audit, and drive recruitment-process compliance under the global framework to reduce friction and improve candidate and hiring-manager experience.
Ensure consistent compliance with local hiring, employment, and data privacy regulations.
Lead change management when introducing new processes or tools and support strong adoption across the team.
Partner with People, Finance, and Legal to support compliant and efficient hiring operations.
Provide senior leaders with insight and reporting on hiring activity, market intelligence, and KPI health.
Support employer-brand and candidate-experience initiatives by ensuring operational touchpoints reflect Nscale’s culture and behaviours.