Manager, Talent Acquisition Operations

Apptronik•Austin, TX

18h

About The Position

The Manager, Talent Acquisition Operations will drive operational excellence, recruiting systems infrastructure, and actionable analytics to support Apptronik’s rapid growth. This hands-on builder and leader owns the day-to-day recruiting systems cadence, scheduling logistics at scale, Greenhouse ATS architecture, service level agreements (SLAs), and data integrity standards. The role keeps the recruiting engine running smoothly, improves candidate and hiring manager experiences, and leads and develops the talent coordination team. The manager oversees recruiting operations and coordination workflows, establishes and maintains SOPs and SLAs, and provides coaching and professional development to the coordination team. The role also designs and manages recruiting programs and events, develops candidate and hiring manager feedback mechanisms, and builds training and enablement resources for hiring managers, interviewers, and panels. The position architects and maintains recruiting metrics, dashboards, and executive-level KPIs; administers and optimizes Greenhouse ATS and related integrations; and establishes data governance standards to ensure accurate, reliable recruiting insights and compliance.

Requirements

At least 6 years of talent acquisition experience, with a dedicated focus on TA operations, recruiting system administration, data integrity, and analytics.
At least 2 years of direct people-management experience, preferably in recruiting or talent operations.
Proven experience managing talent acquisition operations, including scheduling logistics, SLA compliance, and coordination workflows.
Experience building processes, reporting structures, and system configurations from scratch in a high-growth environment.
Experience building and running recruiting programs or events, such as university programs, hiring events, or employer-branding initiatives.
Experience designing and implementing candidate and hiring manager experience surveys, tracking NPS, and applying feedback to improve recruiting processes.
Expertise in Greenhouse ATS administration, data structure management, data governance, and third-party recruiting tool integrations.
Experience with centralized internal knowledge bases, intranets, or wikis, such as Confluence or shared drives.
Strong project management skills and experience implementing scalable operational processes across a talent function.
Strong analytical and communication skills, including the ability to explain talent analytics and SLA performance to leadership.
People leadership skills and a commitment to mentoring, developing, and managing talent coordinators.
Bachelor’s degree or equivalent in Human Resources, Business Administration, or a related field.
Proven ability to implement programs, processes, or tools in a recruiting function while managing continuous change in a high-growth environment.

Responsibilities

Lead the day-to-day recruiting coordination operating cadence, scaling scheduling logistics and enforcing SLAs across the recruiting function.
Establish, document, and maintain SOPs, SLAs, and team workflows in the internal knowledge base.
Lead, coach, and develop the talent coordination team; establish performance standards, manage capacity, and foster a collaborative team culture.
Design, launch, and manage recruiting programs and events, including university programs, hiring events, and employer-branding initiatives.
Develop and manage candidate and hiring manager feedback surveys and NPS mechanisms, using feedback to improve the hiring experience.
Build and scale recruitment training for hiring managers, interviewers, and interview panels, including interviewer onboarding and structured interview training.
Own and maintain the centralized repository of enablement and training content.
Architect, build, and maintain TA metrics reports and dashboards covering hiring speed, pipeline health, sourcing efficiency, experience scores, SLA adherence, and executive KPIs.
Administer and optimize Greenhouse ATS structure, system integrations, and operational workflows.
Establish data governance and integrity standards across recruiting systems.