Table Games Supervisor

Bally's Chicago•Black Hawk, CO

About The Position

The Table Games Supervisor oversees play and personnel in casino table games to protect game integrity, ensure compliance with gaming and house rules, and uphold service standards. The role requires expertise in blackjack and carnival games, working knowledge of roulette, baccarat, and craps, and knowledge of the table games offered in Black Hawk, including procedures, payouts, cheque handling, and game protection. Duties and responsibilities may change at any time, with or without notice.

Requirements

Thorough knowledge of blackjack and carnival games in a casino environment.
Working knowledge of roulette, baccarat, and craps.
Thorough knowledge of table games offered in Black Hawk, including procedures, payouts, cheque handling, and game protection.
Thorough knowledge of Colorado Division of Gaming regulations and Internal Control Minimum Procedures.
Ability to demonstrate effective bankroll management.
Ability to rate players' table-game play.

Responsibilities

Evaluate players and Dealers at games to identify rule violators, observe play, and detect cheating.
Communicate with supervising personnel by hand signal, telephone, or voice to identify suspected violators and provide relevant information.
Examine cards and gaming equipment for damage or substitution.
Hold Dealers accountable for violations of gaming and house rules or policies.
Calculate payout accuracy.
Apply procedures, payout rules, cheque handling, and game-protection practices for table games offered in Black Hawk.
Follow Colorado Division of Gaming regulations and Internal Control Minimum Procedures.
Demonstrate effective bankroll management.
Rate players' table-game play.
Coach and discipline Team Members to uphold service standards and proper demeanor.
Provide excellent external and internal customer service.
Perform other related duties as assigned.