Experienced Table Games Supervisor
About The Position
The Experienced Table Games Supervisor supervises the operation of up to six table games during an assigned shift and provides visible leadership in gaming operation areas. The role is responsible for the integrity of daily operations in the assigned section and for modeling regulatory, departmental, and company policies and procedures. Working closely with the Assistant Table Games Shift Manager, the supervisor helps implement and oversee strategies for customer service, comping, and expense management to maximize profitability. The supervisor also supports staff development and training, maintains service and operating standards, and monitors results through inspection, evaluation, and analysis. The role works with the Manager to make changes as needed.
Requirements
- Be at least 21 years of age.
- Have two years of progressively more challenging experience in a gaming operations role; table games experience is required.
- Possess excellent interpersonal skills and the ability to respond calmly and make rational decisions in stressful situations with coworkers, guests, and vendors.
- Be able to stand and walk and move easily around the pit area and entire property for an entire shift.
- Develop effective problem-solving skills and exercise independent judgment within established policies.
- Be able to listen and respond to visual and aural cues.
- Tolerate areas containing secondhand smoke, varying noise and temperature levels, illumination, vibration, crowds, and air quality.
- Be physically mobile, with reasonable accommodations, including the ability to push, pull, carry, and lift up to 25 lbs., and to push, pull, reach, bend, twist, stoop, stack, crouch, kneel, and balance in varying work areas, including confined spaces.
Responsibilities
- Supervise the operation of up to six table games on an assigned shift.
- Work with the Assistant Table Games Shift Manager to implement and oversee strategies for customer service, comping, and expense management to maximize profitability.
- Provide visible leadership in gaming operation areas.
- Maintain the integrity of daily operations in the assigned section and model regulatory, departmental, and company policies and procedures.
- Drive improved results through staff development and training programs and established methods, procedures, and guidelines.
- Monitor results through inspection, evaluation, and analysis, and work with the Manager to make changes when necessary.
- Perform other related and compatible duties as assigned.
Benefits
- Day-one medical, dental, and vision benefits.
- Uber benefit for nearby metro stops.
- Recognition programs with cash rewards, gift cards, and more.
- Tuition reimbursement, Lindenwood University discounts, and a diversity scholarship for team members' children.
- Wellness programs supporting financial, physical, and mental well-being.
- 401(k) matching and annual performance bonus may vary by position.
- Paid time off earned according to local policy and increasing with length of employment.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
