Experienced Table Games Dealer

PENN Entertainment • St. Louis, MO

4d

About The Position

The Experienced Table Games Dealer provides accurate, efficient, and courteous dealing at assigned table games, including Blackjack, Craps, Roulette, Poker, Baccarat, and other variations. The dealer handles wagers and chip and cash transactions, pays game outcomes, maintains game security, and protects company assets. The role also helps customers understand game rules and ensures that established policies and procedures are followed. The dealer is expected to provide superior customer service and comply with company, departmental, and state requirements.

Requirements

• Previous casino dealing experience.
• Must be at least 21 years of age.
• Successfully complete a basic math test and pass an audition demonstrating adequate dealing skills.
• Quickly and accurately perform mathematical computations to determine winners and losers and collect and pay bets.
• Good manual dexterity for handling chips, cards, and money quickly and accurately.
• Excellent interpersonal skills.
• Ability to respond calmly and make rational decisions in stressful situations in a fast-paced environment.
• Good oral and written communication skills; fluency and literacy in English.
• Ability to sit, stand, walk, and move easily around the pit area and property for an entire shift.
• Ability to tolerate second-hand smoke, varying noise and temperature levels, illumination, vibration, crowds, and air quality.

Nice To Haves

• Six months of experience in a customer service field.

Responsibilities

• Deal assigned table games accurately and efficiently, following game procedures.
• Provide prompt, courteous, and accurate service at assigned tables.
• Follow company and departmental policies and procedures, as well as applicable state regulations.
• Perform accurate chip and cash transactions.
• Receive customer wagers and pay appropriate game outcomes.
• Maintain game security and protect company assets.
• Help customers understand game rules and ensure adherence to established policies and procedures.
• Support and demonstrate superior customer service in accordance with company and departmental standards.

Benefits

• Day-one medical, dental, and vision benefits.
• Uber benefit for nearby metro stops.
• Recognition programs with cash rewards, gift cards, and more.
• Tuition reimbursement.
• Lindenwood University discounts.
• Diversity scholarship for team members’ children.
• 401(k) matching.
• Annual performance bonus.
• Wellness programs supporting financial, physical, and mental well-being.
• Paid time off, earned according to local policy and increasing with length of employment.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed