Table Games Supervisor
About The Position
The Table Games Supervisor oversees assigned table-game operations to ensure accurate gameplay, regulatory compliance, game integrity, and an exceptional guest experience. The role safeguards cards, chips, equipment, and other table assets; monitors play for irregularities, advantage play, or potential cheating; and ensures procedures are followed consistently. The Supervisor guides dealers in efficient, accurate, and professional operations, including timely and correct payment of winning bets, while promoting the safety and security of guests and team members. The position also delivers guest service, resolves disputes, and assists with table funds, fills, credits, player ratings, and documentation. The Supervisor is expected to know property amenities, promotions, and events and to maintain a friendly, welcoming, professional demeanor. Other duties may be assigned to support casino and departmental operations.
Requirements
- Proficiency in all casino table games offered is required.
- Must be able to obtain and maintain a valid Colorado Gaming License.
- Must be able to work any assigned shift, including late nights, weekends, holidays, and overtime as needed.
- Ability to read, write, and understand basic instructions in English.
- Strong verbal communication and interpersonal skills.
- Excellent eye-hand coordination and ability to make accurate, rapid calculations of chips and currency for payouts.
- Knowledge of cheating methods, theft techniques, and advantage-play behaviors.
- Ability to perform duties accurately in a high-volume, fast-paced environment with frequent interruptions and time constraints.
Nice To Haves
- High school diploma or GED preferred.
- Technical school training or previous casino experience dealing table games preferred.
Responsibilities
- Monitor table-game activity continuously for accuracy, adherence to procedures, and protection of game integrity.
- Manage and safeguard gaming cards, equipment, and assets.
- Ensure proper use of the table, shoe, paddle, and required equipment.
- Oversee and verify accurate, timely payouts and correct dealer errors when necessary.
- Oversee administrative functions, including table fills, credits, player ratings, and game rundowns.
- Assist with monitoring staffing levels to ensure appropriate coverage and adherence to labor budgets.
- Identify and analyze guest play patterns to detect potential cheating, scams, card counting, or unusual activity.
- Maintain confidentiality regarding financial information, company policies and procedures, and guest and team-member information.
- Ensure compliance with regulatory requirements and company policies.
- Support improvement of dealer skills and customer-service standards.
- Maintain a clean, organized, and professional work environment.
- Ensure the safety and security of guests and team members on and around assigned tables.
- Remain knowledgeable about casino events, promotions, and special activities.
- Perform duties in a high-volume, fast-paced environment while managing frequent time pressures.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
