TABLE GAMES SUPERVISOR - PART TIME
About The Position
The Table Games Supervisor oversees table games operations during an assigned shift and works with the Manager of Table Games Shift to implement strategies for customer service, comping, and expense management to maximize profitability. The role provides visible leadership in gaming areas and is responsible for the integrity of daily operations and adherence to regulatory, departmental, and company policies. The supervisor supports staff development and training, monitors service and operating standards through inspection and analysis, and collaborates with the Manager on changes needed to achieve results. The role also oversees day-to-day and long-term team operations, including hiring, training, coaching, performance management, and scheduling staff to meet business demands and customer-satisfaction goals.
Requirements
- Two years of progressively more challenging experience in a gaming operations role.
- Excellent interpersonal skills.
- Ability to respond calmly and make rational decisions in stressful situations with coworkers, guests, and vendors.
- Ability to develop effective problem-solving skills and exercise independent judgment within established policies.
- Proficiency in Microsoft Excel, Access, and Word.
- Ability to listen and respond to visual and aural cues.
- Ability to stand and walk and move easily around the pit area and property for an entire shift.
- Ability, with reasonable accommodations, to push, pull, carry, and lift up to 25 pounds, and to push, pull, reach, bend, twist, stoop, stack, crouch, kneel, and balance while performing duties in varying work areas, including confined spaces.
- Ability to tolerate secondhand smoke, varying noise and temperature levels, illumination, vibration, crowds, and air quality.
Nice To Haves
- Bachelor’s degree (B.A./B.S.) from an accredited four-year college or university.
- Table games experience.
Responsibilities
- Supervise table games operations on an assigned shift.
- Work with the Manager of Table Games Shift to implement strategies for customer service, comping, and expense management to maximize profitability.
- Provide visible leadership in gaming operation areas.
- Maintain the integrity of daily operations and model regulatory, departmental, and company policies and procedures.
- Perform other related and compatible duties as assigned.
- Drive improved results through staff development and training programs and established methods, procedures, and guidelines.
- Monitor standards and service quality through inspection, evaluation, and analysis, and work with the Manager to make changes when necessary.
- Oversee team members' day-to-day and long-term operations, including hiring, training, development, coaching, mentoring, performance management, and separation when appropriate.
- Schedule, plan, assign, and direct work to meet business demands and ensure customer satisfaction at assigned tables.
Benefits
- Wellness programs supporting financial, physical, and mental well-being.
- Day-one medical coverage may be available depending on position.
- 401(k) matching may be available depending on position.
- Annual performance bonus may be available depending on position.
- Paid time off earned according to local policy and increasing with length of employment.
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What This Job Offers
Job Type
Part-time
Career Level
Mid Level
