Table Games Floor Supervisor - Table Games Operations
About The Position
The Table Games Floor Supervisor is responsible for the smooth operation of a specific number of table games within a gaming pit. This role involves monitoring and adjusting table game limits based on gaming volume, handling customer requests such as information, markers, and comps, and ensuring the accuracy of all monetary transactions. The supervisor is also responsible for compliance with all Seminole Gaming's Compliance and Regulations and Federal CTR & SARC regulations, scheduling dealers for table games, maintaining high subordinate performance and productivity, and ensuring customer enjoyment and satisfaction.
Requirements
- High school diploma or equivalent required.
- Five years casino experience with a minimum of three years in a Dual-Rated management level.
- Class III background required.
- A minimum of two (2) years of experience as a Table Games dealer required.
- The ability to proficiently deal the following Table Games is required: Mini Baccarat, Pai Gow Poker, carnival games, and Blackjack.
- Must possess excellent communication and customer service skills.
- Must have knowledge of Seminole Gaming's Compliance and Regulations, as well as Policies & Procedures.
- Must offer the highest possible level of customer service resulting in a maximum level of player enjoyment and return play.
Responsibilities
- Monitors and adjusts table game limits with respect to gaming volume.
- Responsible for handling customer requests, including information, markers, and comps.
- Ensures accuracy of all monetary transactions.
- Responsible for compliance with all Seminole Gaming's Compliance and Regulations and Federal CTR & SARC regulations.
- Responsible for specific table games scheduling for Dealers.
- Responsible for maintaining a high level of subordinate performance & productivity.
- Responsible for customer enjoyment and satisfaction.
Benefits
- Comprehensive benefits package
- Up to a $5,000 Relocation Package Available (for externally hired candidates residing up to 50 miles away from the Tampa property)
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
