The Floor Supervisor oversees the operations and conduct of assigned table games and team members, including reconciling table accounts and providing exceptional customer service. The role manages dealer performance to ensure games are dealt with a high degree of proficiency and guests receive excellent service, and observes, evaluates, and rates players objectively and accurately in accordance with departmental policies. As a frontline supervisor, the role is expected to support, develop, and inspire team members, take ownership of the operation or shift, and build caring and trusting relationships.
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Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed