TABLE GAMES FLOOR SUPERVISOR ($1000 Sign On Bonus!) - Table Games

Syucan•El Cajon, CA

About The Position

The Table Games Floor Supervisor supervises dealers in an assigned table section, helping deliver a positive guest experience while maintaining accurate revenue collection and game integrity. The role includes monitoring table procedures, making rule decisions, resolving guest disputes, and guiding dealers through proper procedures, training, and performance feedback. The position also handles required departmental forms and documentation.

Requirements

High school diploma or GED.
Two years of dealing experience.
Experience dealing craps or roulette.
Proficiency in rules and procedures applicable to blackjack games, game protection, accounting, and dealing processes.
Ability to communicate effectively with players and team members.
Ability to understand and follow verbal directives and written directions.
Ability to provide guidance to table game team members.
Ability to maintain professionalism and composure.
Ability to perform simple mathematical calculations.
Ability to complete forms and documents.
Ability to stand or walk for up to six hours at a time.
Ability to work in a smoking environment.
Ability to accept constructive criticism.
Ability to appear for work on time.
Ability to work any shift and overtime.
Working knowledge of MS Word and Outlook.

Nice To Haves

Table games floor manager experience and/or training.
Experience scheduling dealers and dealer rotations.
Tribal gaming experience.
Basic understanding of rules and procedures applicable to pai-gow and/or poker games.
Ability to rate guest playing skills.
Ability to card count.
Advanced computer skills.
Multilingual ability.

Responsibilities

Promote guest relations by greeting players courteously and learning and using the names of regular players.
Facilitate accurate revenue collection by ensuring dealers follow proper procedures and initiating corrective action as needed.
Protect game integrity by monitoring assigned tables for dealing irregularities, informing the Shift Manager, making rule decisions as needed, and resolving guest disputes.
Supervise dealers by providing guidance on correct dealing procedures, documenting training and counseling in the Team Member Performance Log, and initiating disciplinary actions or commendations with assistance if needed.
Ensure departmental processes are initiated or completed by preparing required forms and documents.