Table Games Dealer

Four Queens Hotel & Casino•Las Vegas, NV

About The Position

The Table Games Dealer conducts assigned games according to established procedures, exchanges cash for chips, controls the pace of play, and informs the game supervisor of guest requests, unusual activity, disputes, or mistakes. The dealer ensures compliance with policies, procedures, and applicable internal and external regulations while providing pleasant, friendly, and professional service to patrons. The role involves dealing assigned casino games, maintaining a welcoming and enjoyable atmosphere, staying informed about guest promotions and services, and working any assigned shifts and games. Dealers are expected to maintain a professional appearance, a positive attitude toward colleagues, and composure during busy periods.

Requirements

  • Basic reading, writing, and arithmetic skills.
  • Ability to read, understand, and speak English.
  • High school diploma or equivalent, as the usual means of acquiring the required basic skills.
  • At least one year of experience and/or certification of completion from an accredited dealing school.
  • Ability to deal accurately and efficiently at least two casino table games, such as Blackjack, Craps, Roulette, Pai Gow Poker, Caribbean Stud, or Three Card Poker.
  • Must be at least 21 years of age.
  • Ability to obtain all local, state, and federal regulatory permits required for the position.
  • Willingness to work a flexible schedule that may include weekends and evenings.
  • Ability to remain mobile throughout the casino.
  • Ability to work calmly under stress when business volume increases.
  • Ability to stand for extended periods.
  • Ability to tolerate areas with secondary smoke and high noise levels, and possible exposure to extreme heat and cold.
  • Ability to maintain a professional appearance and provide a positive company image to the public.

Responsibilities

  • Deal any single-deck, double-deck, or shoe game assigned.
  • Deal quickly and efficiently while continually striving to improve.
  • Identify irregularities in play and notify the game supervisor.
  • Be versed in all games or be willing to learn additional existing or new games.
  • Attend all Guest Service Training meetings.
  • Provide the guest service and friendliness expected by guests.
  • Maintain a friendly, clean, comfortable, and fun atmosphere at the table.
  • Immediately inform the game supervisor of disputes or mistakes.
  • Thank departing players for their patronage and express a desire to have them return.
  • Stay aware of promotions and services offered to guests and answer questions about them.
  • Maintain a positive attitude toward fellow employees.
  • Work all assigned shifts and games.
  • Exchange cash for chips, control the pace of the game, and communicate guest requests or unusual activity to the supervisor.
  • Comply with all policies, procedures, and internal and external regulations.
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