Table Games Dealer

Four Queens Hotel & Casino•Las Vegas, NV

22h

About The Position

The Table Games Dealer conducts assigned games according to procedure, exchanges cash for chips, controls the pace of play, and informs the supervisor of guest requests or unusual activity. The dealer ensures compliance with policies, procedures, and internal and external regulations while providing patrons with pleasant, friendly, and professional guest service. The role involves dealing assigned games, maintaining a positive and welcoming table atmosphere, addressing player questions about promotions and services, and promptly reporting disputes, mistakes, or irregularities to the game supervisor. Dealers work assigned shifts and games and may be expected to learn additional games.

Requirements

Basic reading, writing, and arithmetic skills.
Ability to read, understand, and speak English.
High school diploma or equivalent, as the usual means of acquiring the stated basic skills.
At least one year of experience and/or certification of completion from an accredited dealing school.
Ability to deal accurately and efficiently in at least two casino table games.
Must be at least 21 years of age.
Ability to obtain all local, state, and federal regulatory permits required for the position.
Willingness to work a flexible schedule that may include weekends and evenings.
Ability to be mobile throughout the casino.
Ability to maintain a professional appearance and present a positive company image.
Ability to work calmly under stress when business volume increases.
Ability to stand for extended periods and tolerate secondary smoke and high noise levels; may be exposed to extreme heat and cold.

Responsibilities

Deal any single-deck, double-deck, or shoe game and work to deal quickly and efficiently.
Identify irregularities in play and notify the game supervisor.
Know all games or be willing to learn existing and new games.
Attend all Guest Service Training meetings.
Consistently provide friendly guest service.
Maintain a friendly, clean, comfortable, and fun atmosphere at the table.
Immediately inform the game supervisor of disputes or mistakes.
Thank players for their patronage when they leave and express a desire to have them return.
Stay informed about promotions and services and answer guests' questions about them.
Maintain a positive attitude toward fellow employees.
Work any and all assigned shifts and games.
Conduct games according to procedure, exchange cash for chips, control the pace of the game, and report guest requests or unusual activity.
Ensure compliance with policies, procedures, and internal and external regulations.