Systems Engineering Manager - Ridgeland, MS

BankPlus•Ridgeland, MS

22h

About The Position

The Systems Engineering Manager provides leadership and supervision to ensure IT infrastructure supports the company’s near-term growth goals and aligns with its long-term growth strategy. The role has overall responsibility for telephony, network administration and operations, computing, storage, cybersecurity vulnerability management, proactive systems monitoring, technology-stack lifecycle management, data backup and recovery, the disaster recovery data center, and other areas critical to supporting the bank’s business practices. The manager plans, installs, and oversees deployment, monitoring, maintenance, development, upgrades, and support for IT systems and infrastructure. The position manages departmental budgets, develops talent, coordinates projects with the CISO, maintains infrastructure roadmaps and project-management processes, and designs and delivers significant IT projects. It also oversees infrastructure and security systems, vendor relationships, IT governance and compliance, physical asset protection, access controls, and service-level availability. The role requires maintaining knowledge of bank products, services, policies, procedures, and relevant regulatory requirements, as well as completing required compliance training and adhering to the Bank’s standards of conduct. The position includes occasional business travel and driving, and may require work outside regular business hours. Other duties may be assigned. The employee participates in the Bank’s High-Performance Rewards Connections program and makes referrals to the Mortgage Center and Wealth Management. BankPlus is an Equal Opportunity Employer, maintains a drug-free workplace, and conducts pre-employment substance-abuse testing.

Requirements

5–10 years of similar experience, particularly in Information Technology.
At least 5 years’ experience with Microsoft Active Directory and Exchange, network routing protocols, LANs and WANs, VPN, Cisco routers and switches, and Cisco firewalls.
At least 5 years of management experience.
At least 3 years’ experience with DNS.
Experience setting up, configuring, and maintaining VLANs, LUNs, and VMs.
Experience with disaster-recovery readiness for supported and controlled areas.
General computer and typing experience, including Microsoft Office Suite, Excel, Word, and Outlook.
Excellent verbal and written communication skills.
Ability to handle multiple tasks.
Driving and occasional travel as needed for business purposes.
Ability to work outside regular business hours when necessary.

Nice To Haves

Bachelor’s degree preferred.
Experience with Citrix, AlienVault, and SecureWorks preferred but not required.
Previous BankPlus product, services, and systems experience preferred.

Responsibilities

Plan, install, and manage deployment, monitoring, maintenance, development, upgrades, and support of IT systems, including telecommunications, servers, PCs, network security, operating systems, hardware, software, and peripherals.
Monitor and control departmental budgets.
Develop team talent and promote urgency, attention to detail, professional communication, and strong business-partner relationships.
Support and coordinate projects with the CISO.
Create and maintain an infrastructure roadmap for redundant, reliable, highly available technology within budget limits.
Manage firewall and intrusion detection systems.
Support, enhance, and update VMware server and storage infrastructure.
Support and update the email environment.
Plan network infrastructure for new and enhanced BankPlus applications and services.
Support and monitor Active Directory, SCCM, and other enterprise-support systems.
Develop metrics to monitor on-time and on-budget performance and planned return on investment.
Track and report project task progress and completion systematically.
Develop, maintain, and enhance project-management processes for delivery within prescribed benefits, budgets, and dates.
Design, plan, and execute significant IT projects that deliver capabilities supporting business requirements.
Negotiate vendor contracts and manage vendor relationships to ensure contractual compliance.
Maintain high standards of legal compliance, security, and IT governance.
Maintain and enhance programs for physical asset protection, access-control systems, and video surveillance.
Define and maintain system uptime, performance, and availability service levels.
Monitor and review security and monitoring-system logs and advise on information.
Coordinate and execute IT security projects for the Bank.
Plan and support software-defined networks.
Define and maintain RPOs and RTOs for all systems.
Support and maintain the mobile device management solution.
Maintain knowledge of Bank products, services, policies, procedures, and applicable regulatory matters; complete compliance training and follow the Bank’s standard of conduct.
Conduct security research to stay current on security issues.
Regulate access to computer files.
Research methods and technologies that improve the efficiency, integrity, and reliability of systems and functions.
Perform other duties as assigned.
Participate in the Bank’s High-Performance Rewards Connections program.
Make referrals to the Mortgage Center and Wealth Management.
Drive and travel occasionally as needed for business purposes.
Work outside regular business hours when necessary.