Loan Operations Consumer Quality Assurance Specialist - Ridgeland, MS

BankPlus • Ridgeland, MS

1d

About The Position

At BankPlus, this position reviews and obtains information needed to satisfy regulatory and policy requirements, obtains third-party documents required to complete loan packages, and coordinates loan closings with Loan Assistants and Loan Officers. It ensures all required documentation is obtained so loans can be sent to Document Processing.

The position also maintains knowledge of Bank products, services, policies, procedures, and applicable regulatory issues; completes required compliance training and follows the Bank’s standard of conduct. The employee participates in the Bank’s High-Rewards Connections program and makes referrals to Mortgage Center and Wealth Management. Occasional business travel and work outside regular business hours may be required.

Requirements

• Bachelor’s degree or two years’ experience working with real estate loans.
• General computer and typing experience.
• Experience with Microsoft Office Suite, including Excel, Word, and Outlook.
• Ability to drive and travel occasionally for business purposes as needed.
• Excellent verbal and written communication skills.
• Ability to work outside regular business hours as deemed necessary.
• Ability to handle multiple tasks in a timely manner.

Responsibilities

• Review pre-closing loan packages for regulatory and policy requirements.
• Request hazard and/or flood insurance and order a Preliminary Title Opinion from the attorney.
• Ensure HMDA information is correct.
• Assist the attorney in ensuring the Closing Disclosure is correct.
• Communicate with Loan Officers and Loan Assistants to request missing information or documentation needed for document processing.
• Review applications accurately and consistently in a timely manner, and request additional work from the supervisor as time allows.
• Attend training seminars and continuing education programs to maintain knowledge of regulatory policy requirements.
• Assist with special projects as needed.
• Serve as backup for the Quality Assurance Specialist Lead.
• Perform other duties as assigned.
• Maintain knowledge of Bank products, services, policies, procedures, and applicable regulatory issues, including the Bank Secrecy Act, Privacy Act, Fair Lending Act, and Regulation E.
• Complete required compliance training and adhere to the Bank’s standard of conduct.
• Participate in the Bank’s High-Rewards Connections program.
• Make referrals to Mortgage Center and Wealth Management.

What This Job Offers

• Job Type: Full-time