Systems Engineering Manager - Ridgeland, MS

BankPlus•Ridgeland, MS

About The Position

The Systems Engineering Manager provides leadership and supervision to ensure IT infrastructure supports BankPlus’s near-term growth goals and aligns with its long-term growth strategy. The role has overall responsibility for telephony, network administration and operations, computing, storage, cybersecurity vulnerability management, proactive systems monitoring, technology-stack lifecycle management, data backup and recovery, the disaster recovery data center, and other areas critical to supporting the bank’s business practices. The manager plans, installs, and oversees the deployment, monitoring, maintenance, development, upgrades, and support of IT systems. The position manages department budgets, develops staff, coordinates projects with the CISO, establishes infrastructure roadmaps and project-management processes, and ensures infrastructure availability, security, compliance, and governance. It also manages vendor relationships and contracts, supports enterprise systems and security projects, and maintains the bank’s physical asset protection, access control, and video surveillance programs. The role requires occasional business travel and driving as needed, and work outside regular business hours when necessary. The manager must maintain knowledge of BankPlus products, services, policies, procedures, and applicable regulatory matters, complete required compliance training, and follow the Bank’s standards of conduct. The position also participates in the Bank’s High-Performance Rewards Connections program and makes referrals to the Mortgage Center and Wealth Management.

Requirements

5–10 years of similar experience, particularly in Information Technology.
At least 5 years of experience with Microsoft Active Directory and Exchange, network routing protocols, LANs and WANs, VPN, Cisco routers and switches, and Cisco firewalls.
5 years of management experience.
3 years of experience with DNS.
Experience setting up, configuring, and maintaining VLANs, LUNs, and VMs.
Experience with disaster recovery readiness for supported and controlled areas.
General computer and typing experience, including Microsoft Office Suite (Excel, Word, and Outlook).
Ability to drive and travel occasionally as needed for business purposes.
Excellent verbal and written communication skills.
Ability to handle multiple tasks.
Ability to work outside regular business hours when deemed necessary.

Nice To Haves

Bachelor’s degree preferred.
Experience with Citrix, AlienVault, and SecureWorks preferred but not required.
Previous experience with BankPlus products, services, and systems preferred.

Responsibilities

Plan, install, and manage deployment, monitoring, maintenance, development, upgrades, and support of IT systems, including telecommunications, servers, PCs, network security, operating systems, hardware, software, and peripherals.
Monitor and control department budgets.
Develop team members who demonstrate urgency, attention to detail, professional communication, and strong business-partner relationships.
Support and coordinate projects with the CISO.
Create and maintain an infrastructure roadmap that delivers redundant, reliable, and highly available technology within budget.
Manage firewall and intrusion detection systems.
Support, enhance, and update VMware server and storage infrastructure.
Support and update the email environment.
Plan network infrastructure for new and enhanced BankPlus applications and services.
Support and monitor Active Directory, SCCM, and other enterprise support systems.
Develop metrics to measure on-time and on-budget performance and planned return on investment.
Track and report project task progress and completion regularly and systematically.
Develop, maintain, and improve project-management processes to deliver projects that meet intended benefits, budgets, and schedules.
Design, plan, and execute significant IT projects that deliver capabilities supporting business requirements.
Negotiate vendor contracts and manage vendor relationships to ensure contractual compliance.
Maintain legal compliance, security, and IT governance standards.
Maintain and improve physical asset protection, access control systems, and video surveillance programs.
Define and maintain system uptime, performance, and availability service levels.
Monitor and review security and monitoring system logs and advise on information.
Coordinate and execute IT security projects for the Bank.
Plan and support software-defined networks.
Define and maintain RPOs and RTOs for all systems.
Support and maintain the mobile device management solution.
Maintain knowledge of Bank products, services, policies, procedures, and applicable regulatory issues; complete required compliance training and adhere to the Bank’s standards of conduct.
Conduct security research to stay current on security issues.
Regulate access to computer files.
Research methodologies and technologies that improve systems’ and functions’ efficiency, integrity, and reliability.
Perform other duties as assigned.
Participate in the Bank’s High-Performance Rewards Connections program.
Make referrals to the Mortgage Center and Wealth Management.