Systems Administrator (Contract) - Minneapolis
SmartThings•Minneapolis, MN
•Hybrid
About The Position
SmartThings is seeking a Systems Administrator to support its IT networking infrastructure, manage hardware and software assets, and help refine policies and processes. The role provides frontline support for internal tools and technologies, handles daily troubleshooting and user support, contributes to technical research and development, and helps ensure systems, software, and procedures align with organizational standards. This hybrid position is based onsite three days per week in Minneapolis, Minnesota. It is a six-month contract paying $42 per hour, with an expected 40-hour workweek.
Requirements
- Bachelor's degree and a minimum of two years of experience in corporate IT, with hands-on exposure to networking, computing, and communications.
- Experience installing software in multi-platform environments.
- Familiarity with IT ticketing systems across email, chat, and phone, including installation, configuration, or day-to-day administration.
- Experience with day-to-day maintenance and monitoring of Windows, Mac OS X, and Linux operating systems, basic networking, scripting or automation, and application troubleshooting.
- Exposure to virtualization technologies.
- Familiarity with Identity and Access Management concepts, including AD, LDAP, and SSO.
Nice To Haves
- Working knowledge of Okta, Atlassian, MDM, and Wi-Fi configuration.
Responsibilities
- Support and help maintain company-wide IT networking, communications, and infrastructure across multiple locations.
- Coordinate with key stakeholders, including Samsung counterparts, to help ensure access to key networks, tools, and infrastructure.
- Assist with procurement and asset management for hardware and software, including installing and setting up infrastructure for office and remote-working situations.
- Support a highly mobile workforce and test and explore new technologies and paths to efficiency.
- Handle day-to-day IT support tickets and escalations while following established procedures.
- Help implement and maintain IT policies designed to support productivity while protecting and securing critical company assets.
- Work with the People Team to support employee onboarding and offboarding.
- Contribute ideas for internal solutions that help the team scale efficiently.
Benefits
- Parking stipend to cover the monthly garage cost.
- Onsite EV chargers.
- Catered in-office lunches once a week.
- Access to an onsite gym.
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What This Job Offers
Career Level
Entry Level
