System Operator I - Traffic Operations
WSP•Brentwood, NY
•$23 - $27•Onsite
About The Position
WSP is seeking a full-time System Operator I for its Transportation Management Center, based at the client’s Hauppauge, New York office. The role requires detailed familiarity with Long Island roadways, knowledge of communications protocols, and knowledge of the location and purpose of Intelligent Transportation Systems (ITS) elements. The operator must be able to follow procedures and direction independently, with minimal supervision.
Requirements
- High school diploma or equivalent.
- Valid driver’s license.
- Willingness to work all shifts, including weekends, overnights, and holidays.
- Proficiency with computer and software systems, including MS Office, GIS, and web-based information systems.
- Aptitude for providing exceptional customer service.
- Responsible and ethical decision-making regarding company funds, resources, and conduct, and adherence to WSP’s Code of Conduct and related policies and procedures.
- A proven track record of upholding workplace safety and ability to abide by WSP’s health, safety, drug/alcohol, and harassment policies.
- Ability to pass a background/criminal history check.
Nice To Haves
- In-depth knowledge of local roadways.
- Ability to communicate clearly, both verbally and in writing.
- Strong attention to detail.
- Ability to interact professionally with co-workers and client staff.
- Ability to perform with minimal supervision.
- Ability to multitask and remain calm in high-pressure situations.
Responsibilities
- Operate the Transportation Management Center’s advanced traffic management system (ATMS).
- Monitor radios and police scanners, CCTV displays, and the system map for incidents.
- Monitor computerized traffic signal and ramp metering activities.
- Dispatch traffic signal malfunctions and highway maintenance calls to appropriate personnel or jurisdictions.
- Perform record-keeping tasks and keyboard entries, and generate daily reports.
- Monitor and update variable message signs, including dial-up portable signs.
Benefits
- Medical coverage
- Dental coverage
- Vision coverage
- Disability coverage
- Life coverage
- Retirement savings
- Paid sick leave
- Paid vacation or other personal time
- Paid parental leave
- Paid time off for bereavement, voting, and/or attendance at naturalization proceedings
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
