Switchboard Operator

Southern Illinois Healthcare • Carbondale, IL

3d • $17 - $26

About The Position

The Switchboard Operator is responsible for communication and call routing, overhead pages, monitoring building-system infrastructure alarm panels, notifying on-call teams, maintaining associated records and data, and processing STAT calls through the switchboard.

The role also includes responding to first-responder notification requests, maintaining daily call logs and call schedules, and—in the Operator II capacity—assisting with training new staff as requested.

Requirements

• High school diploma or equivalent preferred.

Responsibilities

• Answer, screen, and relay calls.
• Process notifications of STAT code requests.
• Monitor alarm systems, including 911 calls, the emergency management radio system, fire alarm panels, emergency generator and medical-gas panels, paging system, panic alarms, and infant security alarms.
• Process requests for first-responder notifications.
• Complete and maintain daily call logs.
• Assist with training new staff as requested (Operator II).
• Maintain call schedules for Facilities Engineering, Clinical Engineering, Surgery - OR, PACU, Perfusion, First Assist – CVOR, MRI, Ultrasound, X-ray, IR RN, IR Techs, Nuclear Medicine, Anesthesia, CRNA, Spiritual, Cath Lab, Endoscopy, Physical Therapy, Sterile Processing, Dialysis, and Physician schedules (PS).

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED