Switchboard Operator

Bass Pro Shops•Tualatin, OR
•Onsite

About The Position

The Switchboard Operator / Receptionist Performs all functions necessary at the Reception Desk / Switchboard. Supports a strong commitment to world class customer service and ensures a pleasant and productive shopping experience for all customers.

Requirements

  • High School diploma or equivalent experience
  • Ability to calculate figures such as discounts and make change to customers
  • Ability to communicate in a friendly and professional manner to our customers and other associates
  • Ability to establish and maintain effective working relationships with Management, coworkers and customers
  • Ability to operate computerized Point of Sale register system and computerized PBX system

Responsibilities

  • Answers and directs incoming phone calls in a prompt, friendly and outgoing manner.
  • Handles customer and associate questions and requests.
  • Distributes applications to prospective new associates.
  • Coordinates and schedules appointments for Management.
  • Files, copies and performs other clerical assignments as needed.
  • Maintains associate bulletin boards; insures they are current; posts schedules.
  • Remains familiar with store layout.
  • Remains knowledgeable of all product.
  • Remains aware of advertised sales, special events and store layout.
  • Keeps work area clean, neat and well stocked with supplies.
  • Follows all Company Policies and Procedures.
  • ALL OTHER DUTIES AS ASSIGNED

Benefits

  • Discounts on retail merchandise, our restaurants, world-class resorts and conservation attractions!
  • Medical
  • Dental
  • Vision
  • Health Savings Account
  • Flexible Spending Account
  • Voluntary benefits
  • 401k Retirement Savings
  • Paid holidays
  • Paid vacation
  • Paid sick time
  • Bass Pro Cares Fund
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