Sweet Shop Clerk

Hy-Vee•Savage, MN

About The Position

The Sweet Shop Clerk works in Hy-Vee’s bakery department to provide friendly customer service and keep the Sweet Shop stocked with fresh, attractively presented products. The role includes taking bakery orders, answering product questions, preparing and replenishing products, and helping maintain food freshness and a clean, sanitary work area. Clerks also handle product receiving and invoices, register transactions, pricing and ordering, trash removal, dishwashing, and order delivery as needed. They work collaboratively with co-workers, may assist elsewhere in the store or with special projects, and are expected to follow hygiene, dress, safety, and store standards and to report to work as scheduled and on time. No education or prior experience is required; training is provided. The position involves frequent standing and walking, repetitive reaching and bending, and may involve knives, baking equipment, or operating a delivery vehicle where applicable. The bakery environment is fast-paced and may include exposure to flour dust, noise, temperature extremes, cleaning chemicals or solvents, and occasional electrical hazards. Night and weekend shifts are required. Employment is contingent on successfully completing a pre-employment drug screen.

Requirements

  • No education or experience requirements; training is provided.
  • Follow detailed written or verbal instructions and complete tasks involving a few concrete variables.
  • Perform simple addition and subtraction, copy figures, and count and record accurately.
  • Understand and follow verbal or demonstrated directions and communicate supply needs orally or in writing.
  • Work effectively as part of a team.
  • Frequently stand and walk throughout a shift; perform repetitive standing, walking, reaching, and bending.
  • Night and weekend shifts are required.

Responsibilities

  • Provide prompt, friendly customer service and make customer interactions positive.
  • Take customer orders at the bakery counter and answer questions about products.
  • Review daily orders, anticipate product needs, and prepare, finish, and replenish products as necessary.
  • Pull products from the cooler or freezer to prepare for baking and ensure an adequate food supply is ready.
  • Review food freshness and appearance and maintain a clean, sanitary work area.
  • Check in products, put them away, and review invoices as needed.
  • Operate the department register, receive payments, and make change where applicable.
  • Remove trash promptly and wash dishes as necessary.
  • Price and order products and deliver orders as needed.
  • Work with co-workers to support customer satisfaction and a pleasant work environment.
  • Assist in other store areas and take on special projects as assigned.
  • Follow personal hygiene and dress standards and Hy-Vee policies and store guidelines.
  • Report to work as scheduled and on time.
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