SVS Facility Leader

Score Group•Houston, TX

2d•Onsite

About The Position

The SVS Facility Leader reports directly to the Business Unit Director (BUD) and has overall responsibility for managing the Houston team and the efficient, compliant operation of Score Valves Services Inc. (Houston). The role provides high-level support to the BUD, supports effective operations and communication, and provides technical support to internal Sales and Production teams and other Score Group divisions. Work must be conducted in accordance with company policies, procedures, and work instructions. The position leads strategic and operational planning, business growth, client relationships, financial performance, production and repair operations, commercial and contract activities, and workforce development. It also supports governance, compliance, risk management, health, safety, environment, and quality initiatives. The role requires strong organizational skills, attention to detail, discretion with sensitive information, and a commitment to continuous improvement and high-quality work.

Requirements

Bachelor’s degree in business, engineering, operations management, or a related field, or equivalent experience.
10+ years of leadership experience in operations, manufacturing, repair, or industrial services environments.
Proven experience managing P&L responsibility and operational budgets.
Strong leadership and team development capabilities.
Experience managing client relationships, contracts, and commercial operations.
Strong analytical and strategic decision-making skills.
Overall understanding of the global oil business, including supply, trading, logistics, and operations.
Strong verbal and written communication skills.
Computer skills using Microsoft Office programs.
Ability to lead and motivate teams and foster engagement in a fast-paced, growth-focused environment.
Commitment to continuous improvement and safety, with a flexible approach to change.
Self-motivated, enthusiastic, and committed to delivering work to a high standard of quality.

Nice To Haves

Experience in a similar management role, preferably within a project-based or industrial setting.
Additional qualifications in a relevant field.

Responsibilities

Lead the management team in developing product and service forecasts to support regional business growth.
Promote a client-focused culture and drive ethical marketing strategies that support long-term business development.
Formulate strategic and operational objectives aligned with organizational goals.
Manage strategic partnerships with key clients and ensure alignment with expectations and contractual obligations.
Support the sales team in meeting revenue targets and establishing business priorities.
Review financial data to identify opportunities to improve profitability and operational efficiency.
Participate in monthly business performance review meetings and evaluate profit and loss statements.
Make data-driven adjustments to help achieve financial targets and operational objectives.
Develop and manage an operations profit plan covering income, costs, growth targets, productivity standards, profit margins, EBITDA targets, capital investments, and personnel requirements.
Monitor and supervise production or repair processes and track production KPIs.
Ensure operational processes are efficient and aligned with business objectives, delivery commitments, and quality standards.
Oversee and contribute to tender bids and proposals.
Review and approve client purchase orders, team-generated quotations, and supplier purchase orders for accuracy and contractual alignment.
Oversee approval of repair quotations and contractor time reports.
Confirm order acknowledgements and maintain accuracy through the order management process.
Lead, manage, and support the workforce by assigning responsibilities, setting deadlines, and monitoring performance.
Coach, mentor, and provide constructive feedback to support professional development and career progression.
Conduct annual performance appraisals, assess competencies, and identify training and development needs.
Address disciplinary matters in accordance with company policies and procedures.
Oversee approval of invoices, employee timesheets, expenses, and leave requests.
Support investigations into accidents, incidents, non-conformances, and customer complaints, and assist with corrective and preventive actions.
Ensure continued compliance with client requirements, regulatory standards, and internal policies.
Maintain ongoing competency assessments against established frameworks for relevant personnel.
Perform other related duties assigned to support facility operations and business objectives.
Ensure the individual's VITAL profile is complete and up to date, and actively participate in development opportunities, including VITAL and the competency system.
Communicate effectively and positively, remain flexible to change, and support continual improvement and development.
Participate in and encourage others to participate in company HSEQ initiatives.
Follow company policies, procedures, operating standards, and work instructions; maintain a safe working environment and wear correct PPE.
Ensure work is completed to the highest standard of quality.