122 - AJ's Fine Foods Sushi Team Lead - Skyline & Campbell

Bashas'•Tucson, AZ

About The Position

The Sushi Team Lead directs and supervises the Sushi department and its personnel to achieve the department’s merchandising, sales, and customer service goals. This role requires a responsible, friendly person who can work safely in a fast-paced environment and provide excellent customer service. The Sushi Team Lead oversees sushi preparation, serving, and merchandising; helps maintain adequate inventory and department standards; and ensures food safety, sanitation, quality, and product shrink controls. The role also includes customer engagement and order fulfillment, receiving and organizing merchandise and supplies, register transactions, product pricing and signage, and maintaining clean and orderly work areas and equipment. The employee may occasionally experience the listed physical demands for an extended period. Candidates must be at least 18 years of age. Employees serving alcohol must be at least 21. Internal transfer, promotion, and rehire candidates are subject to the stated recommendation, endorsement, or HR approval requirements. A part-time position may be offered if that is the only position available.

Requirements

Must be at least 18 years of age.
Must be at least 21 years of age for any position that serves alcohol.
Must be able to safely work in a fast-paced environment and provide excellent customer service.
For internal transfers, promotions, or rehires, the current leader must recommend the candidate and provide an endorsement upon HR’s request.
Rehires must be approved by an HRBP.

Responsibilities

Direct department personnel, meet department goals and objectives, and communicate directly with the store director and Sushi Chefs.
Order products and supplies to maintain adequate stock and merchandising levels consistent with deli/bistro standards.
Maintain a positive and friendly attitude toward customers and fellow team members.
Engage with customers through smiles and greetings, provide product information and selling suggestions, conduct active sampling, and thank customers genuinely.
Oversee preparation, serving, and merchandising of all Sushi items.
Maintain open communication with members of the deli/bistro department, catering department, the deli/bistro department manager, and the executive chef.
Rotate deli/bistro items for sale and ensure quality, safety, and product shrink control.
Ensure department personnel follow county, city, and company food safety and sanitation guidelines and policies.
Receive merchandise and supplies, audit invoices, break down orders, and position product cases in storage areas, refrigerated walk-in coolers, or frozen-food walk-in freezers.
Process cash-register transactions, provide change, and handle refunds.
Use a scale printer machine and ensure weights and pricing are correct.
Monitor product pricing, signage, placement, shelf tags, and shelf signage.
Keep sales counters, food preparation areas, warehouse shelving, and walk-in coolers and freezers clean, neat, and orderly.
Ensure department personnel use proper safety equipment and procedures.
Take customer orders and ensure they are completed on time and to the customer’s satisfaction.
Clean and sharpen sushi knives.
Clean Sushi Bar countertops, chairs, signage, equipment, cases, glass, and floors.
Perform other related duties as assigned.