122 - AJ's Fine Foods Customer Service Team Lead - Skyline & Campbell

Bashas•Tucson, AZ

About The Position

The Customer Service Team Lead is an entry-level manager who assists the Store Team Lead and other assistant leads with management duties and shares responsibility for store operations and performance. The role directs front-end grocery store operations to provide an outstanding shopping experience, ensuring purchases are recorded and totaled quickly and accurately. The position also leads the department team and may order and merchandise designated general departments.

Requirements

Must be at least 18 years of age.
Must be at least 21 years of age for any position that serves alcohol.

Responsibilities

Engage with customers through smiles and greetings, provide product information, and offer a genuine thank you.
Create a store environment where team members want to work and customers want to shop.
Operate a cash register and staff the customer service counter.
Direct all front-end grocery store operations.
Work with courtesy clerks and cashier/clerks to ensure professionalism, productivity, and outstanding customer service.
Observe and enforce store rules and company policies.
Help select and train new team members.
Serve as a department leader, role model, coach, performance evaluator, and trainer.
Ensure compliance with health department and weights and measures department policies and requirements.
Order and merchandise the general department, including grocery, dairy, liquor, HBC, non-foods, frozen foods, and wall deli shelves, display cases, and displays.
Ensure team members follow company safety guidelines.
Perform other related duties as assigned.