SURVEILLANCE OPERATOR- CNC

COMANCHE•Lawton, OK
•Onsite

About The Position

The Surveillance Operator protects the integrity of Table Games, Slot Machines, the Cashier Cage, Count Rooms, ATM/Kiosk areas, Points of Sales (POS), currency escorts, and other related gaming areas. The role observes, reports, and maintains video evidence to safeguard Comanche Nation Entertainment from fraudulent tort or prize claims. The position requires work in an enclosed area with cool temperatures and low lighting. The operator must be available to work any hours or shifts, including nights, weekends, holidays, and rotating shifts, as assigned or required by business needs. The workplace is under constant surveillance, both inside and outside the facility. The role may involve mentally and physically stressful conditions and exposure to contentious issues with guests and staff. A valid driver's license and eligibility for coverage under the company's insurance policy are required. Reasonable accommodations may be made for individuals with disabilities. Surveillance employees must comply with CNE confidentiality policies; releasing or divulging information obtained on the job is considered a breach of confidentiality and may result in immediate termination.

Requirements

  • High school diploma or General Education Degree (GED).
  • Must be at least 21 years old.
  • Proficiency in basic computer skills, including Microsoft programs.
  • Ability to maintain visual attention and mental concentration for long periods.
  • Ability to analyze information and write clear, precise reports.
  • Valid driver's license and ability to be insured under the company's policy.
  • Availability to work any hours or shifts, including nights, weekends, holidays, and rotating shifts, as assigned or according to business needs.
  • Must abide by CNE confidentiality policies.

Nice To Haves

  • High school diploma or equivalent, including a Home School Certificate.

Responsibilities

  • Observe and report activities of guests and employees throughout the casino.
  • Detect procedural violations, potential cheating, and suspicious activity that may threaten CNE.
  • Protect company assets and gaming integrity through consistent monitoring and reporting of property activities, particularly on the gaming floor.
  • Communicate relevant operational and surveillance information by radio in accordance with casino guidelines and professional radio etiquette.
  • Write incident reports, procedure violations, daily activity logs, Table Games Logs, and Title 31 SARCs during the shift, and submit them to appropriate staff by email.
  • Use necessary equipment to identify, record, document, and report illegal, suspicious, or unusual activity on the property.
  • Perform other duties as assigned.
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