Surveillance Officer (Caesars New Orleans)
About The Position
The Surveillance Officer protects property and company assets and maintains company integrity through clandestine surveillance operations. The role monitors designated areas and activities, records irregular activity, and operates surveillance equipment. It provides CCTV and personal observations of departments and applicable job functions to help ensure compliance with company policies and procedures. The officer is expected to uphold Caesars standards, meet attendance guidelines, and comply with regulatory, departmental, and company policies. The position requires the ability to maneuver throughout the casino, observe CCTV screens for extended periods, work in close quarters, remember details about incidents and people, and operate surveillance equipment. The officer may need to provide court testimony and write detailed reports, respond calmly to guest demands in a fast-paced environment, and respond to visual and aural cues. Excellent vision, including peripheral vision, and the ability to read, write, speak, and understand English are required.
Requirements
- High school diploma or GED required.
- Excellent math skills.
- Desire to learn broad knowledge of games and casino rules, procedures, and administration.
- Desire to learn camera equipment and methods of operation and recording.
- Ability to identify cheating methods and other irregular activities.
- Ability to pass periodic written and/or oral tests demonstrating knowledge of gaming operations and regulatory matters after training periods.
- Ability to get along with coworkers and work as part of a team.
- Well-groomed appearance.
- Highest level of integrity, ethics, and trustworthiness.
- Excellent interpersonal, verbal, and written skills.
- Ability to maneuver to all areas of the casino and work in close quarters.
- Ability to sit or stand for long periods while observing numerous CCTV screens.
- Ability to see and remember specific details of incidents and people.
- Manual dexterity to operate DVRs, monitors, switches, computers, controllers, and cameras.
- Ability to bend, stoop, reach, kneel, twist, and grip items when necessary.
- Excellent vision, including peripheral vision.
- Ability to read, write, speak, and understand English.
- Ability to respond to visual and aural cues.
Nice To Haves
- Some college preferred.
Responsibilities
- Maintain surveillance on designated areas and activities.
- Record irregular activity as required.
- Operate surveillance equipment, including DVRs, monitors, switches, computers, controllers, and cameras.
- Provide CCTV and personal observations of departments and applicable job functions to help ensure compliance with company policies and procedures.
- Present oneself as a credit to Caesars and encourage others to do the same.
- Meet attendance guidelines and adhere to regulatory, departmental, and company policies.
- Provide court testimony when necessary and write detailed reports.
- Respond calmly and make rational decisions when handling guest demands in a fast-paced environment.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
