Surveillance Officer (Caesars New Orleans)

Caesars Entertainment • New Orleans, LA

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About The Position

The Surveillance Officer protects company property and assets and maintains the integrity of the company through clandestine surveillance operations. The role monitors designated areas and activities, records irregular activity, and uses surveillance equipment to observe casino departments and applicable job functions for compliance with company policies and procedures. The position also requires maintaining a professional appearance and conduct, meeting attendance guidelines, and following regulatory, departmental, and company policies.

Requirements

• High school diploma or GED.
• Excellent math skills.
• Desire to learn casino games, rules, procedures, and administration.
• Desire to learn camera equipment, methods of operation, and recording requirements.
• Ability to identify cheating methods and other irregular activities.
• Ability to pass periodic written and/or oral tests on gaming operations and regulatory requirements after training.
• Ability to work well with co-workers as part of a team.
• Well-groomed appearance.
• High level of integrity, ethics, and trustworthiness.
• Excellent interpersonal, verbal, and written communication skills.
• Ability to maneuver throughout all areas of the casino and work in close quarters.
• Ability to sit or stand for long periods while observing numerous CCTV screens.
• Ability to see and remember specific details about incidents and persons.
• Manual dexterity to operate DVRs, monitors, switches, computers, controllers, and cameras.
• Ability to bend, stoop, reach, kneel, twist, and grip items when necessary.
• Excellent vision, including peripheral vision.
• Ability to read, write, speak, and understand English.
• Ability to respond to visual and aural cues.

Nice To Haves

• Some college preferred.

Responsibilities

• Maintain surveillance on designated areas and activities.
• Record irregular activity as required.
• Operate surveillance equipment, including DVRs, monitors, switches, computers, controllers, and cameras, as assigned.
• Provide CCTV and personal observations of departments and applicable job functions to ensure compliance with company policies and procedures.
• Present oneself as a credit to Caesars and encourage others to do the same.
• Meet attendance guidelines and adhere to regulatory, departmental, and company policies.
• Write detailed reports and provide court testimony when necessary.
• Respond calmly and make rational decisions when handling guest demands in a fast-paced environment.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED