Surgical Scheduler
About The Position
The Surgical Scheduler coordinates and schedules surgical procedures and serves as a liaison among patients, providers, hospitals, surgical centers, insurance carriers, and ancillary departments. This position ensures timely, accurate, and efficient scheduling processes to support quality patient care and optimal surgical operations. The role coordinates procedures according to provider availability, facility capacity, and operating room schedules; communicates surgery dates, arrival times, pre-operative instructions, and preparations to patients; verifies insurance eligibility, referrals, and prior authorizations; and tracks required pre-operative testing and clearances. It also ensures documentation is complete and accurate, maintains patient and scheduling information in electronic systems, and serves as a primary contact among the parties involved in surgical care.
Requirements
- High school diploma or equivalent preferred.
- Clinical experience at the Medical Assistant level or related experience.
- Minimum of two years of healthcare scheduling, medical office, surgical scheduling, or related experience.
- Experience working with electronic medical records (EMR) and scheduling systems.
- Knowledge of medical terminology, anatomy, and surgical procedures.
- Availability Monday through Friday; hours may vary based on patient care needs.
Nice To Haves
- High school diploma or equivalent.
- CMA, RMA, or other third-party accreditation for Medical Assisting.
Responsibilities
- Coordinate and schedule surgical procedures in accordance with provider availability, facility capacity, and operating room schedules.
- Communicate with patients regarding surgery dates, arrival times, pre-operative instructions, and required preparations.
- Obtain, verify, and document insurance eligibility, referrals, and prior authorizations.
- Coordinate and track completion of pre-operative requirements, including laboratory testing, diagnostic imaging, medical clearances, specialty consultations, and pre-admission testing.
- Ensure required documentation is complete and accurate, including procedure requests, consents, history and physical examinations, and physician orders.
- Maintain accurate patient, procedure, diagnosis, authorization, and scheduling information within the electronic medical record (EMR) and scheduling systems.
- Serve as the primary point of contact among patients, providers, hospitals, ambulatory surgery centers, anesthesia departments, and ancillary services.
Benefits
- Competitive benefits package; complete details are available through Pines Health Services Benefits.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
