Surgical Counselor

VANCE THOMPSON VISION CLINIC PROF L • Sioux Falls, SD

6d • Onsite

About The Position

Vance Thompson Vision is seeking a Surgical Counselor to support patients considering refractive, laser, and surgical procedures. The role focuses on patient education and counseling, procedure scheduling, financial discussions and documentation, and responsive communication with patients and the care team. The counselor also provides related services to help maintain high standards of patient care.

Requirements

• High school diploma or equivalent.
• Ready to demonstrate the organization’s core values in interactions with patients and team members.
• Committed to patient education and excellent customer service.
• Detail-oriented and able to manage multiple priorities.
• Clear and concise communication skills.

Nice To Haves

• Previous experience in a medical office setting.

Responsibilities

• Educate and counsel patients about refractive, laser, and surgical procedures.
• Schedule refractive, laser, and surgical procedures and oversee the maintenance and distribution of schedules.
• Educate patients about their financial responsibility, answer questions about financial documents, and ensure patients sign required consent forms.
• Answer patient phone calls regarding questions or concerns.
• Provide other related services to ensure high standards of patient care.
• Communicate potential patient concerns to the supervisor and/or surgeon.
• Make follow-up calls to potential refractive candidates.

Benefits

• Medical, dental, and vision insurance.
• Paid time off.
• Employer retirement savings contributions.
• Life insurance and disability insurance.
• Voluntary benefits for employees and their families.
• Shoe allowance for full-time staff.
• Education allowance.
• Wellness program paired with a lifestyle spending account.
• Competitive compensation.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED