Surgical Coordinator / Financial Counselor - Multi-Site

Cincinnati Eye Institute • Blue Ash, OH

9d

About The Position

The Surgical Coordinator delivers patient-centered care by ensuring that the financial and surgical communication process is complete for patients undergoing procedures. The position requires flexibility and a broad knowledge base, including scheduling surgery and pre-operative appointments, educating patients about surgery preparation, and communicating with associated facilities. The coordinator reviews patient charts for insurance benefits, prepares cost summaries, counsels patients regarding physician and eye surgery center fees, and follows up on surgery payments. Travel to other offices around Cincinnati, Ohio is expected.

Requirements

• High school diploma or GED equivalent.
• Reliable transportation to travel to multiple work locations with minimal notice.
• Ability and commitment to work over 40 hours to meet business needs.
• Ability to work weekends when applicable.
• Proficiency in Microsoft Excel, Word, PowerPoint, and Outlook.
• Ability to interact courteously and professionally with employees at all levels.
• Ability to grow, adapt, and accept change.
• Initiative in accomplishing practice goals and a team-oriented, patient-focused approach.

Nice To Haves

• Experience in financial counseling.
• Experience working with insurance.
• Desire to gain industry knowledge and training.

Responsibilities

• Schedule surgeries and provide patients with pre-surgery education regarding preparation.
• Communicate with facilities associated with surgical procedures.
• Schedule and coordinate pre-operative appointments with patients and/or their caregivers.
• Review every patient chart for insurance benefits and prepare cost summaries.
• Counsel patients regarding finances, including physician fees and eye surgery center fees.
• Follow up on and collect surgery payments.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED