Surgical Coordinator / Financial Counselor - Multi-Site

Eye Care Partners Career Opportunities • Blue Ash, OH

9d

About The Position

The Surgical Coordinator delivers patient-centered care by ensuring the financial and surgical communication process is complete for patients having surgical procedures. The role schedules surgeries and pre-operative appointments, educates patients about surgery preparation, coordinates with associated facilities, reviews insurance benefits, prepares cost summaries, counsels patients about procedure-related fees and finances, and follows up on surgery payments. Travel to other offices around Cincinnati, Ohio, is expected.

Requirements

• High school diploma or GED equivalent.
• Proficiency in Microsoft Excel, Word, PowerPoint, and Outlook.
• Reliable transportation that allows travel to multiple work locations with minimal notice.
• Ability and commitment to work over 40 hours to meet business needs.
• Ability to work weekends when applicable.
• Ability to interact courteously and professionally with employees at all levels.
• Initiative in accomplishing practice goals; adaptability and willingness to accept change; and a team-oriented, patient-focused approach.

Nice To Haves

• Experience in financial counseling.
• Experience working with insurance.
• Desire to gain industry knowledge and training.

Responsibilities

• Schedule surgeries and provide pre-surgery patient education regarding preparation for surgery.
• Communicate with all associated facilities.
• Schedule and coordinate pre-operative appointments with patients and/or their caregivers.
• Review each patient chart for insurance benefits and prepare a cost summary.
• Counsel patients regarding finances, including Physician Fee and Eye Surgery Center costs.
• Follow up on and collect surgery payments.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED