Surgical Coordinator

Eye Care Partners Career Opportunities•Centerville, OH

About The Position

The Surgical Coordinator delivers excellent patient-centered care by ensuring the financial and surgical communication process is complete for patients having surgical procedures. The role requires flexibility and a broad knowledge base to perform a variety of duties, including coordinating surgery and related appointments, preparing patients for surgery, and counseling patients about costs and payments. The position requires reliable transportation to travel to multiple work locations with minimal notice, a commitment to work over 40 hours when needed to meet business needs, and the ability to work weekends when applicable. A high school diploma or GED is required. Experience in financial counseling and working with insurance is preferred. No licenses or credentials are required.

Requirements

  • High school diploma or GED equivalent.
  • Proficiency in Microsoft Excel, Word, PowerPoint, and Outlook.
  • Reliable transportation to travel to multiple work locations with minimal notice.
  • Commitment to work over 40 hours to meet business needs.
  • Ability to work weekends when applicable.
  • Desire to gain industry knowledge and training.
  • Initiative in accomplishing practice goals.
  • Ability to grow, adapt, and accept change.
  • Ability to create a positive work environment by being team-oriented and patient-focused.
  • Ability to interact courteously and professionally with employees at all levels.
  • Physical ability to perform frequent walking, sitting, and standing; regular bending, stooping, and reaching; lift, carry, push, and pull items up to 25 lbs; and perform tasks requiring fine motor skills and full use of hands.
  • Visual and auditory acuity, including color, depth, and peripheral vision and the ability to adjust focus.

Nice To Haves

  • Experience in financial counseling.
  • Experience working with insurance.

Responsibilities

  • Schedule surgery, provide pre-surgery education regarding preparation, and communicate with associated facilities.
  • Schedule and coordinate pre-operative appointments with patients and/or their caregivers.
  • Review each patient chart for insurance benefits, prepare cost summaries, and counsel patients regarding finances.
  • Counsel patients regarding physician fees and eye surgery center fees.
  • Follow up on and collect surgery payments.
  • Perform other duties as assigned.

Benefits

  • Medical, vision, dental, and life insurance
  • 401(k) with employer matching
  • Paid time off
  • Paid holidays
  • Paid maternity leave
  • Optical education reimbursement
  • Competitive base pay
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