Surgery/Procedure Scheduler

Parkview Health • Fort Wayne, IN

2d

About The Position

Under the direction of the Manager, the Surgery/Procedure Scheduler answers multiple phone lines and schedules and coordinates times for patients to receive ancillary testing ordered by physicians at multiple locations. The role conducts professional patient interviews to obtain demographic and biographical information and processes registrations and scheduling efficiently, accurately, and in a timely manner.

The Scheduler coordinates dates, times, and types of hospital procedures; prepares admission packets for each patient; and coordinates the supplies and equipment necessary for surgery or procedures. The role requests and identifies necessary records so they are available to the physician for the stated diagnosis, and helps ensure each patient is scheduled with the appropriate physician. The position is responsible for quality performance and service excellence and adheres to the PH Standards of Behavior.

Requirements

• High school diploma or GED equivalent.
• Completion of basic Medical Terminology.
• At least 2 years of experience in a hospital or medical office.
• Windows-based PC skills.
• Basic knowledge and use of the Internet and Microsoft Office.
• Excellent verbal and written communication skills.
• Professional telephone etiquette.
• Working knowledge of general computer skills and applications.
• Ability to multitask and work independently using critical thinking skills.

Nice To Haves

• Surgical Technologist experience is preferred.

Responsibilities

• Answer multiple phone lines and schedule and coordinate patient times for ancillary testing ordered by physicians at multiple locations.
• Conduct professional patient interviews and obtain demographic and biographical information.
• Process registrations and scheduling efficiently, accurately, and in a timely manner.
• Schedule and coordinate dates, times, and types of hospital procedures.
• Prepare admission packets for each patient.
• Coordinate supplies and equipment necessary for surgery or procedures.
• Request and identify records needed by the physician for the stated diagnosis and ensure records are available.
• Help ensure patients are scheduled with the appropriate physician for their diagnosis.
• Deliver quality performance and service excellence and adhere to the PH Standards of Behavior.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED