Scheduler Special Procedure

Tampa General Hospital•Tampa, FL

About The Position

Follows established policies and procedures to gather and record all necessary information while scheduling procedures and generating hospital accounts. Reviews and analyzes orders to ensure patients are optimized to proceed with needed procedures, and accurately schedules highly complex invasive cases and appointments across multiple applications within EPIC. Educates offices, surgeons, and other support staff on accurately completing case requests and managing block time. Ensures scheduled procedures have appropriate insurance to protect patients from unanticipated financial impacts. Advocates for patient safety and quality outcomes by confirming surgical credentialing is aligned with the procedure being scheduled. Adheres to CMS, JCAHO, and HIPAA requirements when creating hospital accounts and performs duties in accordance with the mission, vision, and values of Tampa General Hospital.

Requirements

  • High school graduate, GED, or three years of relevant experience.
  • Two years of experience or equivalent in scheduling, registration, and/or insurance verification in a healthcare setting.

Responsibilities

  • Gather and record information necessary to schedule procedures and generate hospital accounts.
  • Review and analyze orders to ensure patients are optimized to proceed with needed procedures.
  • Accurately schedule highly complex invasive cases and appointments across multiple applications within EPIC.
  • Educate offices, surgeons, and support staff on completing case requests accurately and managing block time.
  • Ensure scheduled procedures have appropriate insurance coverage.
  • Confirm surgical credentialing is aligned with the procedure being scheduled.
  • Follow CMS, JCAHO, and HIPAA requirements when creating hospital accounts.
  • Perform duties in accordance with Tampa General Hospital’s mission, vision, and values.
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