WY - PROCEDURE SCHEDULER

Gastro Care Partners•Casper, WY
•$18 - $19•Onsite

About The Position

Gastro Care Partners is seeking a compassionate, detail-oriented Procedure Scheduler to serve as a first point of contact for patients and help provide a seamless experience from registration through scheduling and check-in. The role supports timely access, operational efficiency, and patient-centered gastroenterology care. The position is full-time, non-exempt, and in person at a clinical office in Casper, Wyoming. Compensation is listed as $17.50–$19.00 per hour in the job details and $17.50–$21.00 per hour plus full benefits in the compensation section. The Procedure Scheduler schedules surgeries and procedures, communicates relevant information and instructions to patients and families, coordinates with providers and affiliated facilities, and helps keep schedules accurate and on time. The role requires confidentiality, professionalism, adaptability, and teamwork in a fast-paced clinical setting. Applicants must be authorized to work in the United States at application and throughout employment; visa sponsorship is not provided. Employees must reside in Wyoming by their first day of employment and maintain Wyoming residency. Employment is contingent on passing a criminal background check and pre-employment drug screening, including testing for marijuana.

Requirements

  • High school diploma or equivalent.
  • At least 2 years of experience in a healthcare setting.
  • Proficiency in MS Excel or other scheduling software.
  • Legally authorized to work in the United States at the time of application and throughout employment; employment visa sponsorship is not provided.
  • Must reside in Wyoming by the first day of employment and maintain Wyoming residency throughout employment.
  • Must pass a criminal background check and pre-employment drug screening, including marijuana testing.
  • Ability to sit, stand, and walk for extended periods throughout the workday.
  • Frequent use of hands for computer use, phone systems, and documentation.
  • Ability to communicate clearly in person and over the phone.
  • Ability to occasionally lift or carry up to 20 pounds and bend, reach, and perform routine office-related physical tasks.

Nice To Haves

  • At least 1 year of experience scheduling surgeries or procedures.
  • Knowledge of ICD-9 and CPT coding and working knowledge of medical terminology.

Responsibilities

  • Schedule patient appointments according to surgery and/or procedure orders.
  • Communicate procedure information, patient instructions, and financial obligations to patients and/or family in a timely and appropriate manner.
  • Communicate with providers and physicians about scheduling and pertinent patient educational materials.
  • Send physician procedure orders to endoscopy and surgery centers as required.
  • Schedule surgeries and procedures within established surgical block times at affiliated hospitals as requested by physicians.
  • Ensure schedules are accurate and on time, and communicate delays, cancellations, or other issues to support staff.
  • Monitor physician requests throughout the day.
  • Refer scheduling issues to the appropriate decision-maker and provide problem-resolution recommendations.
  • Comply with organizational and HIPAA policies and regulations to protect patient confidentiality.
  • Assist with additional daily operational duties and other duties as assigned.

Benefits

  • Comprehensive benefits package.
  • Opportunities for professional growth, learning, and career advancement.
  • Work-life balance, teamwork, respect, and excellence-focused culture.
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