Supportive Housing Case Manager / Up to $1500 Retention Bonus

Compass Career Solutions•Olympia, WA

17h•Onsite

About The Position

Compass Career Solutions, a sister company to Dungarvin, provides personalized services intended to enrich people’s lives. The Housing team provides case management and life skills development to homeless individuals and families. This is not a remote role: it involves daily in-office work and community outreach. Applicants hired into this position in eligible cities may qualify for a $1,500 retention bonus; ask the TA Specialist for details. The case manager assesses clients’ eligibility, develops and maintains action plans and case documentation, and provides ongoing life skills support to promote independence and quality of life. The role includes eviction-prevention interventions, connecting clients with medical, mental health, counseling, and other community services, and helping clients navigate applications and eligibility reviews for public benefits. The case manager may visit clients’ homes, coordinate wellness checks with property management, track and report outcomes, attend meetings, travel throughout the area, and transport clients as needed. The role also represents Compass at professional meetings and community events and uses assigned technology in the community. The listed wage is $23.00 per hour, with a full range of $23.00–$25.65 per hour. Future increases within the range are based on tenure and performance under Compass compensation guidelines. The schedule is Monday through Friday during daytime hours, with flexibility needed for some nights and weekends. A collaborative and supportive work environment is described.

Requirements

Meet one of the following: a bachelor’s degree in social services or a related field and at least one year of experience coordinating supportive housing or independent living services in a social service setting; or a high school diploma or GED and at least two years of such experience.
Include bulleted details of direct housing experience in the current resume for interview consideration.
Ability to work a flexible schedule.
Valid driver’s license, insurance, and access to a vehicle insured for the applicant as a driver.
Ability to perform CPR/First Aid as needed.
Ability to lift up to 50 lbs.
Must be at least 21 years of age.
Strong reading, writing, and communication skills for documenting care, following support plans, and collaborating with internal and external team members.

Nice To Haves

Self-starter with excellent time management and proactive problem-solving skills.
Technology savvy, especially with Microsoft Office applications, Zoom, PC, and Android devices.
Bilingual.

Responsibilities

Conduct client assessments and interviews to determine eligibility.
Develop and update action plans, case notes, and other client-file documents.
Provide ongoing life skills development to improve clients’ independence and quality of life.
Document care, follow support plans, and collaborate with internal and external team members.
Provide specialized, targeted interventions for clients at risk of eviction.
Connect clients with medical, mental health, and supportive counseling services.
Build a network of community services and make appropriate client referrals.
Guide clients through applications, qualification, and redetermination for SSI, SSDI, Medicaid, Medicare, SNAP, and other services as needed.
Occasionally conduct visits in clients’ homes.
Enlist property management support for wellness checks when appropriate.
Track and report outcomes and provide data updates as directed.
Attend and actively participate in scheduled internal and external meetings.
Travel throughout the area and provide transportation to clients as needed.
Represent Compass at professional meetings, community events, and in the community.
Use assigned technology, including a laptop, cell phone, and designated software, while working in the community.