Supportive Housing Case Manager / Up to $1500 Retention Bonus

Dungarvin•Olympia, WA
•$23 - $26•Onsite

About The Position

Compass Career Solutions, a sister company to Dungarvin, provides personalized services intended to enrich people's lives. The Housing team provides case management and life skills development for homeless individuals and families. This is not a remote role and involves daily in-office work and community outreach. The schedule is Monday through Friday during daytime hours, with flexibility needed for some nights and weekends. The wage starts at $23.00 per hour, with a posted range of $23.00 to $25.65 per hour; future increases within the range are based on tenure and performance under Compass compensation guidelines. Eligible hires in certain cities may receive a $1,500 retention bonus.

Requirements

  • Meet one of the following education and experience criteria: a bachelor's degree in social services or a related field and at least one year of experience coordinating supportive housing or independent living services in a social service setting; or a high school diploma or GED and at least two years of such coordination experience.
  • Include bulleted details of direct housing experience in the current resume for interview consideration.
  • Be at least 21 years of age.
  • Have a valid driver's license, insurance, and access to a vehicle insured for the employee as a driver.
  • Be able to perform CPR/First Aid as needed.
  • Be able to lift up to 50 pounds.
  • Have reading, writing, and communication skills to document care, follow support plans, and collaborate with team members.
  • Be able to work a flexible schedule.

Nice To Haves

  • Self-starter with excellent time management skills and a proactive approach to problem solving.
  • Technology savvy, especially with Microsoft Office applications, Zoom, PC, and Android devices.
  • Bilingual.

Responsibilities

  • Conduct client assessments and interviews to determine eligibility.
  • Develop and update action plans, case notes, and other client-file documents.
  • Provide ongoing life skills development to support clients’ independence and quality of life.
  • Document care, follow support plans, and collaborate with internal and external team members.
  • Provide targeted interventions when clients are at risk of eviction.
  • Connect clients with medical, mental health, and other supportive counseling services.
  • Build a network of community services and make appropriate referrals.
  • Guide clients through applications, qualification, and redetermination for SSI, SSDI, Medicaid, Medicare, SNAP, and other services as needed.
  • Occasionally visit clients in their homes.
  • Enlist property management support for wellness checks when appropriate.
  • Track and report outcomes and provide data updates as directed.
  • Attend and actively participate in scheduled internal and external meetings.
  • Travel throughout the area and transport clients as needed.
  • Represent Compass at professional meetings, community events, and in the community.
  • Use assigned technology in the community, including a laptop, cell phone, and designated software.

Benefits

  • Medical, vision, and dental insurance for eligible employees
  • Supplemental insurance
  • Flexible spending and HSA accounts for eligible employees
  • Pet insurance
  • Life insurance for eligible employees
  • 401(k) plan with up to 3% employer match for eligible employees
  • Paid time off (PTO) for eligible employees
  • Growth and development opportunities
  • Employee referral program
  • Employee assistance program
  • National brand discounts
  • Tapcheck early pay access
  • Paid training and orientation
  • Up to $1,500 retention bonus for eligible hires in certain cities
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