Supported Living Services Manager

Mains'l•Chico, CA

About The Position

Mains'l is seeking a compassionate, organized, and motivated Supported Living Services (SLS) Program Manager to lead a team of Direct Support Professionals and help adults with intellectual and developmental disabilities thrive in their own homes and communities. The role leads services for two 24-hour residential homes and balances leadership, problem-solving, teamwork, and person-centered support to ensure high-quality services. The Program Manager coaches, mentors, and develops Direct Support Professionals and Support Coordinators; supports individuals in achieving personal goals and living meaningful, independent lives; and provides guidance during emergencies. The role also includes documentation and compliance, scheduling and timecard approval, attendance records, collaboration with families, conservators, Far Northern Regional Center, HR, and other managers, and hands-on training and support in the homes. This is a full-time position of 40 hours per week, serving Chico, Oroville, and Paradise, California. A work phone is available from 8:00 AM to 6:00 PM. Program Managers rotate through a one-week on-call schedule every 4–5 weeks, from Friday at 6:00 PM through the following Friday at 8:00 AM. On-call duties may include answering staff questions, assisting during emergencies, finding shift coverage, completing documentation, and occasionally providing direct support if coverage cannot be secured. Pay starts at $23.00 per hour and may reach $26.00 per hour based on years of service in the role at Mains'l.

Requirements

Previous caregiving experience.
Experience supporting individuals with developmental or intellectual disabilities.
Valid driver's license.
Reliable transportation with current auto insurance.
Ability to pass a DOJ/FBI background check, if applicable.
Acceptable driving record.
TB test and physical, if required.
Ability to work full time, 40 hours per week, and participate in the rotating on-call schedule.

Nice To Haves

Previous leadership or management experience.

Responsibilities

Lead services for two 24-hour residential homes.
Coach, mentor, and develop Direct Support Professionals and Support Coordinators.
Inspire the team to provide exceptional, person-centered support.
Help individuals achieve personal goals and live meaningful, independent lives.
Respond during emergencies and provide guidance when staff need support.
Complete required documentation and maintain compliance with state regulations and Mains'l policies.
Coordinate schedules, approve timecards, and maintain attendance records.
Partner with families, conservators, Far Northern Regional Center, HR, and fellow managers.
Provide hands-on training and support in the homes.
Help create a positive team culture for employees and the people supported.
Participate in a rotating one-week on-call schedule every 4–5 weeks.
During on-call weeks, answer staff questions, assist during emergencies, help find shift coverage, complete documentation when needed, and occasionally provide direct support if coverage cannot be secured.