Supported Living Assistant Manager

Pathfinder • Plymouth, IN

5d • Onsite

About The Position

The Supported Living Assistant Manager at Pathfinder provides leadership and operational support across assigned residential sites to help ensure people receive safe, consistent, and person-centered supports in their homes. The role supervises and supports Direct Support Professionals (DSPs), coordinates care and daily operations, and helps create stable environments that promote meaningful, independent lives.

The position supports individualized support plans (PCISPs), coordinates appointments, day-program participation, and transportation, and helps maintain safe, healthy homes and accurate records. The Assistant Manager serves as a liaison among families, guardians, DSPs, and leadership, and works with leadership and on-call teams to address staffing and operational needs.

This is a full-time role in Plymouth, Indiana, with a Monday–Friday, flexible 10 a.m.–6 p.m. schedule (40 hours per week). Starting pay is $18.54 per hour.

Requirements

• Minimum high school diploma or GED.
• At least 18 years of age.
• Basic language, written, and computer skills necessary for communication and documentation.
• Demonstrated ability to support people with disabilities.
• Ability to work a flexible schedule if needed.
• Crisis prevention, intervention, and teaching skills.
• Valid driver’s license, insured vehicle, and safe driving record.
• Ability to speak, hear, and read English.

Nice To Haves

• Two years of experience in the field of Human Services is preferred.

Responsibilities

• Provide direct oversight and support to Direct Support Professionals across assigned residential sites.
• Serve as the primary point of contact for DSP scheduling needs and coverage concerns.
• Lead team meetings to reinforce expectations, communication, and person-centered practices.
• Monitor staff training compliance and model ethical, effective leadership.
• Support implementation of individualized support plans (PCISPs) in collaboration with the Supported Living Manager.
• Coordinate medical appointments, day-program participation, and transportation needs.
• Participate in PCISP, quarterly, and leadership meetings as assigned.
• Ensure homes meet safety, health, and quality standards.
• Maintain accurate case notes, billing records, and Medicaid Waiver documentation.
• Oversee medication administration, documentation, and refill processes.
• Identify and promptly report maintenance and operational needs.
• Act as a liaison between families, guardians, DSPs, and leadership.
• Communicate staffing or operational concerns to the Supported Living Manager in a timely manner.
• Collaborate with leadership and on-call teams to ensure shift coverage when needed.
• Support and develop DSP teams and promote dignity, safety, empowerment, and continuity of care.

Benefits

• Competitive pay and paid training.
• Paid time off and paid holidays.
• Medical, dental, and vision insurance plans.
• Employer-paid basic life insurance, short-term disability, and long-term disability coverage.
• 403(b) retirement plan with employer match.
• Tuition reimbursement.
• Professional development and training.
• Person-Centered Thinking training.
• Wellness platform incentives.
• Financial wellness platform with access to earned wages before payday.
• Employee Assistance Program with free, confidential support sessions for employees and immediate household members.
• Free Pathfinder Kids Clinic providing childcare for children in the community with minor illnesses.
• Verizon Wireless discount.
• YMCA discount.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED