Supported Living Manager

Benchmark Human Services•Fort Wayne, IN

About The Position

Benchmark Human Services is recruiting a Supported Living Manager for its Supported Living homes in Fort Wayne, Indiana. The manager coordinates and manages the operation of Supported Living homes, supervises staff, and helps provide clients with meaningful days and opportunities to live as independently as possible and participate in their communities. The role includes collaborating on clients’ Individual Support Plans and Person-Centered Plans, participating in direct services, maintaining required documentation and client files, supporting clients’ budgets and Medicaid eligibility, coordinating medical care, and communicating with families and service providers. The manager also supports staff hiring, training, and discipline; implements client-specific and staff training programs; responds to on-call situations; and reports suspected abuse, neglect, or exploitation. The position requires the ability to lift up to 50 pounds or more for 1%–33% of the time and to stand and walk for 67%–100% of the time. Candidates selected for hire must complete a background check in accordance with company policy and applicable laws.

Requirements

Two years of experience working with individuals with mental disabilities.
Valid CPR and First Aid.
Valid driver’s license and auto insurance.
Complete required training in interviewing, hiring, discipline, employee relations, and other applicable areas.
Ability to lift up to 50 pounds or more for 1%–33% of the time.
Ability to stand and walk for 67%–100% of the time.

Nice To Haves

Bachelor’s degree preferred.
At least one year of supervisory experience preferred.

Responsibilities

Coordinate and manage the operation of Supported Living homes.
Supervise, train, and guide staff in accordance with applicable regulations and Benchmark policies and procedures.
Collaborate on the development of each client’s Individual Support Plan and Person-Centered Plan.
Participate in direct service for each client.
Complete required daily, weekly, monthly, and yearly documentation and maintain in-home client files.
Follow client budgets and ensure bills are paid.
Help clients maintain Medicaid eligibility by scheduling and attending appointments and providing required documentation.
Communicate professionally with families, case managers, behavioral consultants, health care personnel, schools, landlords, employers, and others.
Attend manager, team, departmental, ISP, quarterly, IEP, and other assigned meetings.
Implement training programs specified in clients’ ISPs and required training protocols for new and existing staff.
Follow behavior support policies and procedures and implement approved behavior support programs.
Participate in hiring and discipline of assigned staff.
Ensure proper medication and treatment administration and help meet clients’ health care needs.
Schedule and assist clients with medical appointments and procedures and ensure appropriate follow-up.
Plan and implement age-appropriate, community-based recreational activities for clients.
Respond appropriately and promptly to on-call situations.
Report suspected abuse, neglect, or exploitation to a supervisor or department head.
Maintain required employment documentation, certifications, and training, including current auto insurance and driver’s license and any required First Aid, CPR, medication administration, Mandt, OSHA, and abuse-and-neglect training.