QIDP Manager Supported Living

Opportunity Enterprises•Valparaiso, IN

About The Position

The QIDP Manager develops programs to facilitate a team approach to client services and acts as the Qualified Intellectual Disabilities Professional (QIDP), ensuring compliance with federal, state, agency, and program regulations, policies, and procedures. The role oversees all aspects of an assigned caseload, including staff supervision and site oversight. The manager works with the Interdisciplinary Team (IDT) to develop person-centered Individual Program Plans (IPPs), monitor client progress, coordinate services, maintain client records, and support behavior plans. The position also supervises and trains House Leads and Direct Support Professionals (DSPs), addresses employee performance and workplace issues with Human Resources support, and helps ensure clients and staff are treated with dignity and respect. The role includes daytime emergency availability, rotating on-call duties that include overnights, and availability during non-traditional work times to support staff or transport clients for urgent care. Direct Support Professional duties may be performed as needed.

Requirements

Bachelor’s degree in a professional category and at least one year of work experience in educational or habilitative services for people with developmental disabilities; candidates without a bachelor’s degree may be considered with suitable experience of 2–5 years.
High school diploma or GED required.
Must be at least 18 years old.
Ability to write routine reports and correspondence.
Excellent verbal and written communication skills.
Excellent interpersonal and customer service skills.
Ability to manage multiple projects simultaneously.
Proficiency in Microsoft Office Suite or related software.
Strong organizational skills and attention to detail.
Good judgment.
Ability to transport clients in the employee’s own vehicle.
Ability to lift or move up to 50 pounds.
Ability to stand and walk for prolonged periods and sit for prolonged periods.
Availability for rotating on-call duties, including overnights, and for support during non-traditional work times.

Responsibilities

Function as the QIDP and an IDT member, ensuring compliance with state and federal regulations.
Conduct monthly reviews of client progress, including all areas of the client’s home.
Assist the IDT in developing and tailoring IPPs to clients’ needs and preferences using a person-centered approach.
Ensure staff have the records, tools, devices, and other materials needed to provide formal and informal client training.
Assist the IDT with behavior support plan content and ensure appropriate behavior training is in place.
Develop and ensure implementation of appropriate IPPs.
Participate in quarterly and annual client case conferences with appropriate IDT members.
Serve as a liaison with families, case managers, and behavior specialists.
Refer clients, schedule appointments, and arrange transportation to agency or community resources as needed.
Update and maintain master and home client files, including emergency information.
Plan, direct, or attend program, agency, and organizational meetings and training within required timeframes.
Read Notices of Action (NOAs) and request appropriate waiver reimbursement from case managers for desired client services.
Review Plans of Care upon receipt to ensure the correct services are listed.
Review Therap documentation, including GERs and T Logs, daily, and follow up as appropriate, including BDDS reports and IDT notifications.
Attend in-service training in accordance with Medicaid regulations.
Model appropriate conduct and professionalism for staff and clients, and demonstrate teamwork across agency departments.
Ensure compliance with agency and departmental policies, procedures, and applicable regulations.
Be available as scheduled or as needed for daytime emergency communication and assistance.
Provide support during non-traditional work times for client behaviors in the home and transport clients to urgent care or emergency rooms as needed.
Participate in a rotating on-call schedule, including overnights, and remain reachable by agency-provided phone until the agreed-upon time.
Conduct quarterly house checks.
Perform Direct Support Professional responsibilities as needed.
Ensure treatment sheets are current and present in each home.
Supervise and train House Leads and DSPs on financial materials and needs, medications, policies, procedures, and other job functions.
Plan, assign, and direct work; appraise employee performance; reward and counsel employees; address complaints and resolve problems with Human Resources support.
Ensure clients, House Leads, and DSPs are treated with dignity and respect.
Ensure staff order medications.
Maintain acceptable work standards and undertake other responsibilities as requested by the director.