QIDP Manager Supported Living

Opportunity Enterprises Inc•Valparaiso, IN

About The Position

The QIDP Manager is responsible for developing programs and facilitating a team approach to client support while serving as the Qualified Intellectual Disabilities Professional (QIDP). The role ensures compliance with federal, state, agency, and program regulations, policies, and procedures, and oversees all aspects of an assigned caseload, including staff supervision and site oversight. The position coordinates person-centered planning and implementation of Individual Program Plans (IPPs), supports behavior plans and client training, reviews client progress and records, coordinates with families and external professionals, and helps arrange appointments and community resources. The manager supervises and trains House Leads and Direct Support Professionals, oversees documentation and medication-related processes, and provides support during emergencies and non-traditional work hours. The role includes rotating on-call coverage, including overnights, and may involve direct support responsibilities as needed.

Requirements

  • Bachelor’s degree in a professional category and at least one year of work experience in educational or habilitative services for people with developmental disabilities; candidates without a bachelor’s degree may be considered with suitable experience of 2–5 years.
  • High school diploma or GED required.
  • Must be at least 18 years old.
  • Ability to write routine reports and correspondence.
  • Excellent verbal and written communication skills.
  • Excellent interpersonal and customer service skills.
  • Ability to handle multiple projects simultaneously.
  • Proficiency in Microsoft Office Suite or related software.
  • Excellent organizational skills and attention to detail.
  • Ability to exercise good judgment.
  • Ability to transport clients in the employee’s own vehicle.
  • Ability to lift or move up to 50 pounds.
  • Ability to stand, walk, and sit for prolonged periods.

Responsibilities

  • Function as the QIDP and a member of the Interdisciplinary Team, ensuring compliance with state and federal regulations.
  • Conduct monthly reviews of client progress, including all areas of clients’ homes.
  • Assist the IDT in developing and tailoring IPPs to client needs and preferences using a person-centered approach.
  • Ensure staff have the records, tools, devices, and other items needed to provide formal and informal client training.
  • Assist the IDT in developing behavior support plan content and ensure appropriate behavior training is in place.
  • Develop and ensure implementation of appropriate Individual Program Plans (IPPs).
  • Participate in quarterly and annual client case conferences with appropriate IDT members.
  • Liaise with families, case managers, and behavior specialists.
  • Refer clients, schedule appointments, and arrange transportation to agency or community resources as needed.
  • Update and maintain client master and home files, including emergency information.
  • Plan, direct, or attend appropriate program, agency, and organizational meetings or training within specified timeframes.
  • Read and understand NOAs and request appropriate waiver reimbursement from case managers for desired client services.
  • Review Plans of Care upon receipt to ensure listed services are correct.
  • Review Therap documentation, including GERs and T Logs, daily and provide appropriate follow-up, such as BDDS reports and IDT notifications.
  • Attend appropriate in-services in accordance with Medicaid regulations.
  • Model appropriate conduct for staff and clients and maintain professionalism.
  • Demonstrate teamwork with staff and clients across agency departments.
  • Ensure compliance with agency and departmental policies and procedures and applicable agency, state, and federal requirements.
  • Be available as scheduled or as needed for emergency communication and assistance during daytime hours.
  • Provide support during non-traditional work times for client behavioral situations and transportation to urgent care or an emergency room.
  • Participate in rotating on-call coverage, including overnights, and remain reachable by agency-provided phone for staff until the agreed-upon time.
  • Conduct quarterly house checks.
  • Perform Direct Support Professional responsibilities as needed.
  • Ensure treatment sheets are current and present in each home.
  • Supervise and train House Leads and Direct Support Professionals on financial materials and needs, medications, policies, procedures, and other job functions.
  • Plan, assign, and direct work; appraise employee performance; reward and counsel employees; and address complaints and resolve problems with Human Resources support.
  • Ensure clients, House Leads, and DSPs are treated with dignity and respect.
  • Ensure staff order medications.
  • Maintain acceptable work standards in all areas.
  • Assume other responsibilities as requested by the director.
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